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June 2023 by Jasper Gneiting
Garbage bank, the amount of running around you have to do to get your money back after your cards are stolen is obscene. Will be closing the account once this is taken care of and switching to Chase.
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October 2022 by Patrick
Branch manager Lisa is great!
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July 2022 by Patricia Boykin
I had someone hack into my phone and they got into my m&t app the next day I Walked from my job to the bank to get a new account. I got lost and called the bank I explained the situation to a woman who was more concerned with getting home on time then helping me she went as far as giving bad directions and hung up on me. I found the bank because of passerby. I was close to tears in the bank and she didn't care just kept saying I don't have the time to open another account Instead of just get a new m&t account I'm going to another bank
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August 2020 by Jeff Fudesco
This branch is outstanding. A great team: personable, professional and customer service oriented.
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December 2019 by Tony
Staff is always very professional. This is where I like to go and do bank business when digital tools will not suffice.
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July 2019 by Chaoran Yu
This branch is located inside a Crouse Hospital building. The office is clean and staff friendly. Lisa who helped me with opening an account was very courteous and professional.
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June 2018 by Joshua Ambrose
Clean office. Exceptionally personable and professional staff. Really can't say anything bad about this branch. I visit at LEAST twice a day for my job and to be honest it's usually the high point of my day.
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December 2016 by Eric Liu
The staff is polite.
