“I had a great experience at this Mavis location. We were able to get an appointment the very next day, which was a huge help. The person at the counter was friendly from the moment we walked in. While we waited, we could hear him dealing with computer issues that were affecting inspections, and he handled every call with real empathy. He took the time to apologize to people and explain the situation clearly, which says a lot about how he treats customers.
The shop was not the fastest that day, and it seemed like they might have been a little short staffed for the season. Even so, everyone we interacted with was kind, helpful, and committed to doing the job right. They took responsibility for the problems caused by the machine going down and made sure people knew what was going on.
In a world where everyone expects instant results, it was refreshing to see a place that prioritizes quality work and genuine customer service. If that is what you value, this is a great place to go.”
“Awesome place to get your vehicle serviced. Went in , was told there was an issue and that the could get it fixed by end of day. Even handled my warrenty, Owner and staff are greatly work with”
“Recently had to get my sons lil BMW NYS inspection done . They were able to fit me in the following day. Contacted Carrier Circle Care because they are highly reviewed in a popular FB group. Bringing my wifes car in there soon to.”
“I was traveling and desperately needed new tires for my F350 superduty long bed. Most place cant even jack my truck up. Joe got me in first thing in the morning and out by 100 in the afternoon. Thanks Joe.”
“These were LITERALLY the best lubricants I've ever used. While I was lubricated I felt superior! Their product holds true to their name. 5/10 would recommend to a friend. (It would only let me rate 5/10 stars, don't know why). Superior Lubricants is a company you can trust!”
“Robert, Shawn and Chris were the best team in the area, Ive been to multiple Valvolines in the Syracuse area and I will not go anywhere else. 1001 Erie Blvd East, best location around. 10/10. Fast and friendly and have never had a problem. Would recommend them to anyone in need for any service. Simply THE BEST”
“Honestly, don’t bring your car anywhere else but here. Tim is a great mechanic, he’s honest and charge a more than fair price. I couldn’t be happier with the service.”
“The staff is always top notch! Personal, professional, friendly. I see different people every time here and yet they are consistently great. This time it was Jay. Great experience!”
“Very good overall. The owner is always there and is very pleasant and knowledgeable.
This is a mom and pop shop and not a chain. They care, treat people with respect, and do great work. Thank you.”
“The Fairmount location, in particular, is such a well-oiled machine (bad pun fully intended). With their 3 bays, they can get you in, service your vehicle, and get you back out on the road quickly. It's also really nice to see so much diversity on their team. Much appreciated, y'all!”
“Went today to get an oil change - was in and out having everything done - guys working were great - sorry but didn’t get the one that greeted me name but he has helped me before and is great - the whole team that worked on my car are excellent
Feel welcomed and like I have known them forget !!!!!!! I will continue to going to that location and recommend everyone too”