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August 2023 by Andrew Gibson
If I could give 0 stars for the rude and unnecessary attitude from the lady working on 8/8 that would be my rating; I mentioned to the person with me about them having an item and she said We're not taking any more bags! ?. So I calmly said "okay..."but in customer service if you don't like people. And she doesn't answer the phone all day. And shes always behind the desk. She makes the experience uncomfortable. HORRIBLE customer service. I suggest finding a job where there's no interaction with people. Leave the self loathing at the door.
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November 2022 by Michael Kuczynski
I love the Pawn King stores. Very friendly and respectful staff. They now have a bigger variety of items than they used to. Payed more for my gold than any other place in Syracuse. Would recommend to everyone.
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October 2021 by Derrick White
Been coming to this place for years. Today I decided to do review it do to the rudeness. It must be a crime to ask a question at this location. As soon as I walked in the girl act as if I was bothering her and her daughter for entering, which made her have to get off her phone. She immediately shot down my item before I could say anything so she could get back to her phone. I asked her a simple question and she yelled at me. I said there's no need to be rude I'm only asking a question. She was rude again. She has no friendly customer service skills yet she is who you have to deal with selling your valuable items.Definitely miss Seth who had no problem helping you out in any way. Guess I'll have to start peeking in the window to check if this disgrace is working prior to doing business 10/19/21
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March 2021 by R Scofield
I can deal with the fact that I walked in with a mask but she didn't feel the need to wear 1. But I couldn't get past the nasty attitude. I don't know if she's like that to everyone but I assume it is since she don't know me. The prices were mostly higher than eBay. Ill go elsewhere.
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September 2020 by Princess Montgomery
Sold me a car system amp that DONT WORK Nasty customer service DONT GO. WORST FIRST N LASt Visit Ever
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July 2019 by rose thomas
They should be shut down
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February 2019 by Stefano Verrazano
Extremely friendly staff with a great knowledgeability of all there items.. Clean facility with a great setup.. Convenient location with lots of parking..So stop down today to shop or recycle your old goodies.
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August 2018 by Delvon Adams
How Can Y'all Sell A TV Then Turn Around And Say Y'all Can't Buy That Same TV. That's just crazy and make no sense at all. Worst service ever. Didn't even take a look at, just right of top a no. When I got it from the same company. I'll Never Go Back Again.
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August 2018 by Caliph Perry
Had my ps3
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May 2018 by shame less
It's a pawn shop haggle wheel and deal
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February 2018 by David Cummings
Rip off never go there
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September 2017 by Brent Lopes
Great pawnshop with even nicer employees. Always know I'll get top dollar for anything I bring in
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August 2017 by Nisha Cain
Pawn king staff has always gone above and beyond for me. They are always kind and very easy to work with.
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July 2017 by QualityCare Movers
I walked in there to look for a wrench.. A pair are moving straps are 20.00 the same price as home depot. But yet go in there with something worth hurdreds of dollars and all they offered was 10.00 ... 12.00 smh
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January 2017 by Markisha Mitchell
I go to all the pawn kings but this one overall my favorite I take the kids there to get games and movie's and they love it and lawaway is very helpful I appreciate u guys keep up the good work guys its a lot more I would like to express like getting Xmas gifts, and getting loans for times in need thank u pawn king I will continue to be a loyal customer!
