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December 2023 by Cody Bess
So I just traveled over 2 hours from where I live to pick up an item and because I was late getting it willing to pay double to get it back and because they close at 8:00pm I began calling at 7:30pm letting them know that I would be there according to GPS at 7:58 which is cutting it close I know but still they close AT 8:00 so....I was very surprised when no one would answer my call even after calling 6 times in 30 minutes and even more surprised when I arrive at 7:58pm to find that the doors had been locked early and the workers were trying to avoid being seen. Then I get told by some gentleman outside that oh they closed come back tomorrow when I just traveled 2 hours and DID in fact make it in time but because these employees did not want to do there job I am now forced to incur ANOTHER late fee as well as make this trip again because they could not be bothered or expected to actually do there job at 7:58 and apparently they stop answering phones at 7:30 so it seems to me that either the closing time on door is a lie or the people working there are trash in my opinion...but I WILL be filing a formal complaint with the owner who I have done good business with in the past and I'm sure he doesn't appreciate the way this reflects on him...so we will see what happens, but yeah I'll be back tomorrow.
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September 2023 by Philly cheese Steak
1000 STARS!!!! Great Customer Service and awesome products. Thank you
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August 2023 by Joseph Abbott
The old man with the ponytail that works in the store is a complete scumbag. He shouldn't be working with money or customers. He doesn't know what an interest rate is and he doesn't know what customer service is... Please, owner of pawn KING, Check your ponytail waving old pawn... His mouth and attitude is gonna open to the wrong person some day!
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August 2023 by Stephen Gladley
If you walk in and see a dude with a pony tail, just walk out. That dude is very rude to customers!
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August 2023 by John Graham
The dude who looks like lord farquaad is a jerk!!! Everyone else is pretty cool
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July 2023 by Bob Schmitt
The guy with the ponytail likes to lowball purposely, I brought in a tv and was offered $70 on the spot but forgot a chord so they told me to just bring it back once I get that and I’d get my $70. When I came back he was there and insisted all I could get was $10 for it when I was just told I could get $70 smh ridiculous
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July 2023 by Trisha Hubbard
If I could give it 0 starts I would they tried to low ball a friend of mine for a console and tried to say it was an older model then what it was.
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March 2023 by David Aplum
John was the best! He gave me 20% off with cash on hand no credit check! And the best television (smart tv)
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December 2022 by Michael Kuczynski
Love Pawn King!!!!! Staff is very friendly and helpful. Merchandise is priced decent. I use their Buyback/layaway service all the time when I need money in rush!!!!
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November 2021 by Cameron A Bailey Sr.
As a service connected disabled veteran I lost money on a lay away because they only provide 30 days no exceptions. They are only interested in money, not good business.
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November 2021 by Jayson Snyder
I recommend wiping your console before selling to them... I sold a white PS4 pro 1tb, with controller and cables. the gentleman was an older man, white hair very slow. I told him it still needed to be formatted, he didn't listen all that well either.
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October 2021 by Hatterjl Noway1968
Thanks Dave, my experience with Pawn King was excellent! I was received a very fair price for my merchandise and left a very happy girl?. Thank you
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September 2021 by David Gunther
Way over priced. Specifically looking for a Bike, There wanting $200-300$ Bald tires on the Bikes old Dirty. Also no inventory worth paying for. And not 1 Employee Bothered to even come ask me if they could help me find anything I was looking for. Once again that wouldn't have even helped looks like a empty warehouse.
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August 2021 by fairy
the customer services was just soooo bad and on top of that the inventory was limited
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July 2021 by APACASEPTIC
Extremely rude customer service, went to buy a item with my father, and the short hair older guy that works there kept on saying can you step aside and wait far away from the register multiple times like he was some top notch security what a joke, he did it for someone that just came in the door with bikes to sell that which seemed to be stolen, we were the only customers there for awhile, so it would be the right thing to service us first but nope that kinda place clearly doesn’t have any morals, they would buy a stolen dead mans watch, if they we’re given a chance, I don’t recommend this place at all, if you wanna experience a good pawn shop with excellent service then go to Pawn Pro in Erie blvd.
