PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption. This particular PetSmart, located on Eerie Blvd E in Syracuse, NY, is a large store that carries the same wide range of products as other PetSmart locations. The store is often bustling with customers, sometimes leading to longer lines at the registers. However, the staff at this PetSmart are praised for their great customer service and hard work in maintaining the store. One of the most appreciated services offered is the pet grooming, which customers say the staff handles with great care. While the store provides a sense of nostalgia and wonder, especially for those who visited as children, some customers have expressed concerns about the living conditions of the animals, particularly the fish and birds. The sight of the confined spaces and limited freedoms of these creatures can be unsettling for more discerning adult customers. Nevertheless, PetSmart remains a popular destination for pet owners, offering a wide range of products and services to cater to the needs of various pets.
Friendly attentive staff...the trainer Alex is EXCELLENT
March 2026
Steph at the salon groomed my Australian Shepard and did an outstanding job! I had specific requests that she followed to the letter, and my girl was happy, clean, and beautifully brushed. Highly recommend Steph!
February 2026
Good PetSmart with lots of stock. Great location with a huge parking lot. Had to use the restroom, which was quite clean and had disposable seat covers available.
