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March 2025 by David Pulsifer
Watch the prices. Their own website will have lower prices than when you walk into the store. Always worth a quick check before you cash out. Hopefully, you hit it at off time because they might have to registers going.
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March 2025 by Maria Rawson
Always a great stop
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February 2025 by Kent Ross (kross1flier)
Love Petsmart, fair prices and a great stock.
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February 2025 by Robert S Hofffman
Terrible customer service,employee that almost helped me seemed bother to do her job.Think twice ,young rude staff without much knowledge
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January 2025 by Ashlie Carrier
Prices are always a little bit better than the others. The rewards program makes the big difference:)
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December 2024 by Francesco Panico
Great for all pets! I shop for my 1 dog, 4 cats, 2 bearded dragons, 4 hamsters & my fishies!
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November 2024 by Nathanael Adam
Nate is the best to talk with..
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November 2024 by Catch 23
This Petsmart, located on Eerie Blvd E in Syracuse, NY is pretty large and carries all the same products as any other Petsmart that you've been to. This store is larger than some of the other stores in smaller towns and cities and there's usually a crowd of people at the register all seemingly wanting to check out at the same time for some unknown and weird reason..joking..there's usually only 2 people on register and sometimes only 1 and the line can form a snake of regret leading all the way to the dog food aisles. The staff here are great and they work very hard to maintain the store and deliver the best customer service possible and that's one thing that I've always appreciated when I visit any Petsmart. I think one of the most important things that Petsmart has to offer is the grooming services, and people use it quite frequently because they do a great job caring for your pet. One thing I've noticed on maps and irl is people asking about adopting dogs..they only have cats and bunnies for adoption and it's all through the humane society. If you're looking for a dog that's the place to go. When adopting at Petsmart it's important to know that there is a 100 dollar adoption fee and they only accept cash. They are not Petsmart employees. I like this store and give it a solid 4 stars ⭐️ ⭐️ ⭐️ ⭐️
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October 2024 by John Fritzen
Prices keep going up, and you get less and less. Greedy companies.
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October 2024 by bulldod23
"One star. I was shocked to find out that PetSmart has closed their restrooms to the public. It's incredibly inconvenient, especially when you're shopping for your pets or bringing your kids along. As a customer, I expect basic amenities, and not having access to a restroom is unacceptable. I'll be rethinking where I shop in the future."
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September 2024 by Matthew Natter
Few things in stock all the time and always expensive
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September 2024 by Abbielol
Clean, Friendly, well stocked, and my dog loved it
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August 2024 by Lyea Shine
Prices are high, but good otherwise
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August 2024 by Alexis Claflin
Went in and got everything we needed in less than 5 minutes... everyone was extremely polite and professional, unfortunately our fish died within 24 hours of purchasing 🥺
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August 2024 by Shameca Merchant
They were amazing I love both my dogs hair cut
