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March 2024 by Mike Navarra
Great staff
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March 2024 by Dan Healy
Not too crowded but paper towels and cleaners sometimes run out.
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March 2024 by Misty Wilson
I wish they had more than just the 1 abdominal twist machine but otherwise this place is always clean and friendly.
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March 2024 by John Rose
Perfect for my needs
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December 2023 by AJ M
If you are looking for a gym that is going to rip you off then Planet Fitness is the place. I signed up with Planet Fitness (north Syracuse location) at the beginning of August 2023. I used their facility maybe only once or twice and just didnt like their gym and equipment. At August 29th i went in to this location and cancelled my membership and figured i was good but i was wrong. In the beginning of October i noticed charges in my bank account from Planet Fitness so i contacted Mark the manager at the north syracuse location and told him what was going on. I told him I canceled my membership on August 29th but was still getting charged. He asked if i got a “cancellation sheet” which i did but unfortunately could not find. Since then i have gotten the run around and nothing has been done. They took close to $100 from me since i cancelled my membership and will not refund me what im owed. So now im eating $100 because the employees at Planet Fitness dont know how to do their jobs. This is unacceptable. Ive read through other peoples reviews on google and have seen the same issue. Ill never do business with Planet Fitness again and have family members that are going to cancel their memberships as well. Ive asked to speak to a regional manager and they have just flat out denied me that. This place is such a scam and would avoid this place at all costs! Go to Crunch Fitness if you dont want to be ripped off.After posting this review PF owner responded to this review and asked me to screen shot the review and email them which i did and in return they did nothing. They didnt even respond to my email. Planet Fitness doesnt care about customer retentions. They only care about taking peoples money even after customers cancel their memberships.
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December 2023 by Maureen Evans
It’s a wonderful place if you wanna go work out and have a variety of machines to use. It’s a nice atmosphere, and the staff is very friendly.
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December 2023 by The Three Edged Sword
3 days I’ve gone in and I didnt encounter a piece of trash to pick up. Went from clean parking lot to a clean gym, and I am content. Well done, keep it up.
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November 2023 by Emily Bowen
Love coming here in the early mornings. I’ve become a regular and I like meeting my fitness challenges and aim for a mile a day on the treadmill. Hopefully this will kick off my weight loss journey. Also having a black card membership is really worth the perks! Love it.
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October 2023 by Bob Gilman
The staff is very helpful and recommending equipment and technique. The facilities are professional, clean and in good working order.
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August 2023 by Ameelia Martin
Just popped in for a quick shower and a TBE. This is probably my last favorite PF for showers. The stalls are small, and I'm only 5'2" and 110 lbs. Even the handicapped shower was just as tight. They did provide a seat for use in the handicapped shower, which I wound up needing to use for my bag because the hooks outside the stall were only good for a towel.However, Michael made my night by squeezing me in at the last minute for the TBE. It was hectic, and within 20 minutes of closing, and I would have totally accepted if he told me it was too late, but he didn't. Tyr red light therapy is exactly what I needed after the stressful day I had, and thanks to his commitment to the members, I got it! I was going to dock a star for the less than ideal showers, but Michael more than made up for them with his outstanding service!UPDATE (next day): The limited hours over the weekend for the entire Syracuse region is ridiculous! There isn't a single PF open within 100 miles? Seriously? Every single decent sized city has one that is open until atleast 10pm on the weekends, usually 24 hours. If I lived in this area, I'd be canceling my membership because the gym isn't available to me 90% of the time when I need it most. There is no reason you can't choose 1 PF in the area to stay open later.
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July 2023 by Peter Scida
I just started there, so keep that in mind. So far so good. Tons of equipment. Everyone seems to be good about wiping down after use, which is nice. The best features are reserved for the top tier membership, but if you use them, it's worth it - tanning, some red light booth, and two kinds of massage beds. One is like the one you see in the mall, and the other is a water one. That one is great. Seems to be patronized by everyday people and not just muscle heads. A few folks seem to go there to be seen, but just a few. Staff is friendly, spacious locker room, decent showers.
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July 2023 by Carlos
I am a truck driver, and I had nowhere to go; besides this place, I am from Jersey. This place is one of the politeness I have attended to.
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June 2023 by Roxanne Hughes
It's clean. I used the machine I wanted. It wasn't very busy. Lockers could use a wipe but they're lockers.
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June 2023 by Jackie Gwilt
Always clean, pleasant employees, nice machines and love the Hydromassage and massage chair after
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June 2023 by Sam Moore
I am visually disabled. The staff are very supportive and understanding of my situation.
