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July 2023 by Carol Stonecipher
Was disappointed in the service I received from this florist. I live in NC and a dear friend passed away in NY. I wanted to send a plant bouquet instead of flowers. I reached out to Rao’s because they happened to be in my old neighborhood. What I was told I’d get was not what I got. I asked for 2 butterflies to be added, a couple of pretty flowers and a card with my condolences to the family along with 8 plants in the bouquet. A friend of mine took a picture and sent it to me and I was truly disappointed. One flower, no butterflies and no card. I’m glad she was there so that she could tell the family who it was from. I guess I should be grateful that they were delivered. That’s the only reason they got 3 stars from me. :(
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May 2023 by Kelly Rettinger
I received these today! My entire downstairs smells amazing!!! These flowers exceeded my husbands expectations and the picture from the website of FTD!! They are gorgeous, thank you so much! ?
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April 2023 by Rachel Janish
Beautiful Surprise Bouquet!Friends ordered via 1-800-FLOWERS and the delivery was prompt. Deliverer was kind enough to coordinate a time to return when I wasn't home initially. Flowers were stunningly arranged and arrived undamaged/fresh. Perhaps most appreciated was that they hand-wrote my friends' note verbatim, including all inside jokes and odd spellings they would have wanted to include. Made my week, will be going to Rao's for my flower giving moving forward!
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September 2022 by Kristine Romano
I recently received a beautiful bouquet of flowers. They were fresh and loaded with vibrant colors. Very happy!
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August 2021 by Rose Bowers
Frank needs some PR skills. Not impressed with the way he spoke to me. Won't bother calling again.
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July 2021 by Joan Johnson
The most excellent pet store in town! This location has everything you could want or need for your furry family. They also have a wide variety of treats and food options. It will be a regular stop for my shopping from now on, and I will recommend the store to my family and friends!
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February 2021 by Stephanie DiMarco
Rao’s was amazing! I wanted something completely different for my wedding and they were more than accommodating! Frank showed me many different flowers that he would order to make my dream bouquet come out exactly the way I pictured it! I highly recommend them and would trust them 100% to make your dream flowers come true!
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February 2021 by Kim Kemp
I had the privilege to have Rao’s do my wedding flowers and they exceeded my expectations and then some. They priced everything and there was no hidden charges and they made my dream bouquets come true. Hands down best and most beautiful floral shop in the area. I will never use another florist, Rao’s is now my permanent florist for all my flower needs. The staff there are professional, timely and so accommodating. I would give them 10 stars if I could.
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August 2020 by Alfred Hohbach
It is no longer in Mattydale...it is on Teall Ave. Too far.
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July 2020 by christine bushnoe
My husband ordered flowers for my birthday in March from a reputable 800-Flower service. They were to be delivered at my job on my birthday by noon. I left work at noon that day without the delivery. when I went to work the following day I received my flowers. I took them home that night and within 2 days they were drooping and dying. I called the flower shop and spoke to the gentleman who told me they were now closed due to covid-19, but he took all my information and assured me that as soon as they opened he would get back to me and redeliver the flowers. I never heard another word from him. Very disappointed in the quality of flowers and very disappointed in their customer service.
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August 2019 by Tiffany Gilbert
When I first started planning with Frank (the owner) he was very nice. He sat down with me and a few of my bridesmaids to go over the flower arrangements I wanted for my wedding. I told him I wanted a cascade bouquet for my special day and described it to him. He said because of my short stature I should do a tear drop bouquet which would be what I wanted only a little shorter. Well my wedding day comes and my bouquet was extremely disappointing to the point I was ready to cry. It was no different than a regular bouquet. The flowers didn’t gradually cascade down like I had explained in the numerous meetings we had. I didn’t even have my bouquet in my hands for a total of 5 mins before roses began to fall out of it. My bouquet flowers were already turning brown shortly after they were delivered. I called Frank and asked him to fix it. He stated “Well what do you want me to do about it? I’m the only one in the shop.” That’s no way to treat a customer who just spend a lot of money on flowers from you....not mention, you are a business and survive only by your customers so pleasing them and making them a priority is key. He said the earliest he could come was around 6pm which was long after my ceremony was over but I agreed that he just needed to fix it no matter what time he got there. He took my bouquet, put 3 roses in it, handed it back to me and left without a word to me. My bouquet didn’t look any better and it was extremely lose to the point that if I didn’t hold it straight up the whole bouquet would fall out onto the ground. It made me extremely upset. There’s was no apology or offer to refund my money for my bouquet...nothing.
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July 2019 by Brenda L.
Don't underestimate the power of fresh flowers! I love flowers and used to think that they were a wasteful gift because they die so fast and you cannot enjoy them long enough. However, despite their expensive cost, I cannot deny how much they make me smile when I see them. I got a lovely bouquet of flowers here for my birthday. The flowers were really fresh and plump despite the fact that I didn't receive it until a day or two after it was delivered to my lobby. The flowers maintained its plumpness and freshness. The prices are fair and they have a number of online bouquet options for various occasions. They have "deal of the day" specials. I would definitely order from them in the future.
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July 2019 by Cheryl Olney
Fabulous fresh cut bouquet. My friend was over the moon thrilled. THANK YOU!
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May 2019 by Christine B.
My Fiance and I met with Frank, the owner, for a wedding consultation. We were blown away. Not only did Frank take the time to understand what we were looking for but he offered unique and creative ideas that were beyond our expertise. We walked out of the shop feeling very excited for his vision to come to life at our December wedding. Thank you Frank for being flexible and incredibly friendly. I highly recommend Rao and Frank Brice. A++++
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April 2019 by Renee Fortino
A little expensive..but worth it.
