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October 2022 by Michelle Jost
Doesn't answer the phone @10am on a Wednesday Says Open24 hours?♀️
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January 2022 by Scott Szpak
Open 24/7 no one ever answers the phone call someone else
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November 2021 by Sandra Tucker
how do one get a hold of them they never answer the phone
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March 2019 by William Jones
Rented a car from Reliable for 5 days. Car delivered promptly. Car ran fine but all the warning lights on the dash were on all the time and there were trim pieces missing from the interior. Car returned on time with more gas than when it was picked up. Guy arrived on time and ran my credit card through his machine. When the credit card statement came the correct car rental price was charged but there was an additional charge of $100. I called the company and the same guy (must be the owner) who had delivered and picked up the car said "Oh, I meant to refund your $100 deposit and I guess I charged it instead. I'll credit it back to you." I hadn't, in fact, paid any deposit. Called the guy 10 days later when no credit appeared and he asked me to text him my address which I promptly did. No check has arrived in the 2 months since the erroneous charge. I've called several more times and get voice mail each time with no subsequent response. I've now notified the credit card company. I believe the $100 charge was deliberate, with him hoping the customer wouldn't notice. The rental price was $30-40 less than the national companies, but learn from my experience and DON'T rent from this crook. I'd have awarded no stars but the minimum allowable is one.
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December 2018 by Geraldyn Mclaurin
Was very nice and helped me understand insurance claims are the ones that mess up! I rented a car for 3 weeks waiting on van to get fixed.he checked on often.was very concerned about my problems and even offered other auto shops to get my van fixed.my insurance company still haven't paid their part and he still just has nice.far has deposits.he is returning mine without even being paid yet! So don't know what others are talking about
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December 2018 by Alicia Madonna
These guys helped me out when I really needed a car. Went out of their way for me and were incredibly nice! Definitely great!
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October 2018 by Melissa Baister
NEW OWNERS TOOK OVER ANDDDDD ARE VERY KIND,AND HELPFUL, CAME FROM OUT OF STATE FOR A FAMILY MEDICAL EMERGENCY AND ALL BIG COMPANIES WOULDNT HELP, BUT ,RELIABLE CAR RENTALS DID!!
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September 2018 by John Purdy
Very friendly and courteous. Made renting a vehicle fast and easy. Will reccomend to other people.
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November 2017 by john lombard
Met with Victor, rental agent very nice to do business with friendly and helpful, I would rent a car from him again if needed too. Thanks
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October 2017 by Daniel Olivo
Total idots. I just called to check on a price for my daughter. The fool who answered saw my business cell number on his caller ID and thought I was calling from out of the city and hung up. Would never do business with such a rude and moronic person.
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August 2017 by Marvin Anderson
My wife rented a vehicle when her car was in the shop and we could not be more pleased. Thank you Victor. We will be back.
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April 2016 by Melissa Pulis
Never had a better experience renting a car. Car was very clean and service was impeccable. Thanks for caring about my needs as a customer. Cheap price too. Will rent from you next time I'm in Syracuse and recommend to others. Wish I could give you 10 stars.
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April 2016 by Eddie Rowe
Had a great experience renting a car through this business. Victor was very helpful and got me a great deal on a great rental. 5 stars would rent through them again.
