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November 2023 by Kathy Bonanno
This was my first time purchasing a vehicle from Romano Toyota and it was a great experience. Dan Holliman was my salesperson and was terrific from beginning to end. Dan is very personable, informative, and a great teacher in showing me how to become familiar with all the “new for me” auto technology. I am ecstatic about the new car. Dan made the whole process easy & stressless. I will definitely recommend Dan & Romano Toyota to friends & family and would purchase another car from this dealership.
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November 2023 by Michele Grande
I couldn't have had a better experience purchasing a new vehicle. My sales consultant, Zack Tesfai, went above and beyond to make sure everything went as smoothly as possible. He even came in on his day off to finalize the sale. It was very much appreciated that he was clear, straight forward and not pushy. He listened and understood what I was looking for. I am more than happy with my new vehicle. Thank you again, Zack.
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November 2023 by Lisa Brownson
We are very happy with our car-buying experience at Romano Toyota, and with Marshall Carvey, our salesperson. Marshall helped us navigate the paperwork process perfectly. He told us what to expect throughout, and was always responsive to our questions. We're delighted with our new RAV4 hybrid!
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November 2023 by Evgeniya Bozhko (KoriAndrTheCat)
We needed a maintenance service after driving 5,000 miles because we were told in CA that we need oil change every 5,000 miles. Here they told us we don’t and in a matter of a minute the guy solved our issue with the maintenance light.
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November 2023 by Jill DiBattista
We had a great experience with Marshall as a salesman. He's very knowledgeable about the vehicles he sells. He answered any and all questions we had. We are very happy with the purchase of our Rav 4 Hybrid!
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October 2023 by Jolie Bower
Wanted to extend a big thanks to Sean O’Brien for helping me through the process of purchasing my new 2023 Toyota RAV Prime. Sean is patient, kind and extremely knowledgeable. Thank you as well to Pat Esposito (service advisor) who was always professional and helpful when my last RAV needed service. This was a big reason I returned to Romano. I would recommend this dealership to family and friends for sure!
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October 2023 by Kelly Davirro
A huge thank you to BABAR MAZHAR. He provided excellent service and made our car buying experience easy. His knowledge and attention to detail is impressive. He has made it clear that he is not just about the sale but to please reach out to him for anything we need after the sale. We appreciate his hard work and we highly recommend him if you want a great car buying experience!!
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August 2023 by Christine Braun
My husband and I HAD AVERY WONDERFUL EXPERIENCE at Toyota. They worked with us and treated us so nicely. I would recommend anyone to go there. Our sales person was Alex ribarovski and they even called a couple of days later to see how we liked our car. Thumbs up! Lyle and Christine Braun
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August 2023 by Bruce Daniels Jr
Had a great experience with our 2023 RAV4 XLE Hybrid purchase. Jeff was great throughout the entire buying experience. Romano was up front and honest about everything. I would highly recommend this dealership to anyone looking for a car.
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July 2023 by WICHO82
I had a really good experience here. Walked in there in May, with the car that I wanted in mind, talked with Brad, they didn’t have the car there but found out that, there was one that was going to be build that month and he was able to put my name on it. Only waited one month for the car, once the car arrive Brad help me set it up, answer all my questions and out I went with a brand new car.Highly recommend this place.
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June 2023 by Sharon Cook
I am very happy with my 2020 Toyota Camry that I picked up today at Romano Toyota. Babar Mazhar did an excellent job with the entire process , from selection of the right car, expediting the trade-in of my old car, financing, and having everything completed in under a week so I wouldn't be without a car.Babar explained things as we went along which helped make me feel more comfortable. I appreciate the professional service I received, and I thank Babar and his associates at Romano for all they did to help with the purchase of my lovely car.
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June 2023 by Lucas Thompson
I leased a new Tacoma with Romano and my salesman Gokhan was very straightforward and made the entire process as seamless as possible. Everyone there was very helpful and made the whole experience great.
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June 2023 by Nancy Saya
My husband and I recently traded in our 2018 Highlander for a 2023 Highlander. We came back to work with Sean O’Brien who assisted us with our 2018 purchase. Sean was exceptionally helpful, knowledgeable and so easy to work with. His easy going personality made us feel extremely comfortable with both transactions and certainly hope he’s around for a future one as well. I would highly recommend Sean to anyone looking to trade or buy…. You will be extremely happy to have Sean’s assistance! Highly recommend!
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June 2023 by Shana Collins
I leased a 22 highlander from this dealership. Took it in for 15k service, had tires rotated and inspection done and all was well. Less than 2k miles later started hearing brake noise in the rear. Took it in to have it checked out and they said the rotors are overheating and warped, pads and calipers fine, and they could machine the rotors for $307/axle. This is a car with 17k miles. I asked what could caused it and Pat said my driving. I have owned many vehicles and driven the same path for 30 yrs and never needed new rotors at 17k. Spoke to the service manager Josh and he said the same thing and that brakes are only covered for 1yr/12k miles, neither willing to do anything besides let me pick up my car. I will not give them any business and will never lease or buy from Toyota again. They let me leave unhappy when they could have easily fixed the problem at no cost to them. They lost a customer and gained some bad press.
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May 2023 by Matthew Wilson
Brought in my 17 4runner for the 45k service. Mike Reed was an excellent service advisor. Communicated through the entire process, kept me updated and made sure I had a loaner over the weekend. Brought to my attention an issue with my vehicle Id have never known was present and explained it was a simple fix before it caused other more expensive issues. 100% a painless and pleasant experience here.
