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October 2025 by Kay
Cleanest, no odors, well-organized, best customer service and selection of items. Better than many department stores.
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April 2025 by Whitley Slocum
My husband and I love this Salvation Army! We always enjoy finding a good deal and good products and this Salvation Army always seems to have a good stock of items . The staff is always very friendly here at this Erie Blvd location. They have a good selection of books and dvds as well as tons of clothing.
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October 2024 by CoralSea
Ridiculous prices & staff are not welcoming just rude. Bringing my donations elsewhere!
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July 2024 by Squirrel Girl
Cute little store. Amazing selection of clothes, books, CDs. Books were very unorganized and CDs a little pricey.
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June 2024 by Daniel Hill
Organized clothing by size, gender. Fun knick-knacks. Clean, airy.
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June 2024 by Mr Dymock
THIS COMPANY NEEDS A WAKE UP CALL WITH ALOT OF THEIR BEHAVIORS AND PRACTICES
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June 2024 by Jordan Dunn
This location has such a wide selection of both clothing and various home items. I love spending a good few hours moseying up and down their aisles in the middle of the week.
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April 2024 by jewels029
Way, way, WAY, better prices than thrifty shopper
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February 2024 by Richi L.
This store is managed by the most rude, unhelpful, and unprofessional people out of all Salvation Army stores in the Syracuse area. I went there and tried to use a 10$ coupon on a 45+ $ purchase, and my purchase was 46$ which is the right amount to qualify for this promotion. The store manager refused to honor the coupon and their own rules. He started making up new rules from thin air just to avoid honoring the coupon. He was also very arrogant and rude. I had no issues using these type of coupons the day before and in other Salvation Army stores. Also FYI Massimo Dutti and Zara are not designer brands and your pricing on those items is outrageous. You pretend to help vulnerable communities yet you attempt to exploit them by overpricing items, as other people have already noted and mentioned. I encourage everyone to avoid this location, the personnel is extremely bad mannered and aggressive, the manager is the worse of them. There are plenty of other locations in the Syracuse area where the personnel is helpful and nice, and the prices make sense.
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February 2024 by Suds
Donation attendant took one look at our our chest of drawers and said they wouldn’t take it because it was “too old.” It was in great usable shape. More like they won’t take it because he’s too lazy to help me unload it. Kinda shocked for a charitable organization they can be so picky.
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February 2024 by Maddox Smith
Incredible customer service, miriam was extremely helpful, the new person training (young, black, dreadlocks, had their hair tied up) was extremely kind, patient and eager to help. The manager assisted me with my purchases, things were slightly expensive but i shopped on sale; they had good options however as with any thrift store they have little control over what they receive. The store was incredibly organized and even color coded in sections. overall great store, i will be returning, they do sell furniture for anyone curious
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February 2024 by Amanda Brooks
The whole store is organized, the fitting rooms are spacious and usually clean, the prices are definitely reasonable most of the time, and there's an older woman cashier who's always too nice and sweet.You can find some good cheap clothing and items here if you are willing to search for a while and utilize the colored tags that are on sale that week. Some of the clothes on the racks have bad stains or large holes, but overall, I think this is a great thrift store! Just a month ago, I found some French plates I've been looking for going on a few years now. I found a huge set someone donated, and I was able to complete my set of bowls and plates.
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February 2024 by Jen D
Lots of merchandise!
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December 2023 by steven mckendry
Given how abrasive and challenging one of the people who was accepting the decent condition solid wood furniture was when I dropped my donation off, I’ll take my stuff to another organization or just bring it to the dump before I bring stuff here again.
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October 2023 by Fathama Ak
The place was well organized and clean. The staff is doing a great job at keeping it tidy! The racks are organized and easy to see what is on them (they are not crammed). It’s definitely one of the cleaner/more organized thrift stores in the Syracuse area. I appreciate it.I found a bunch of nice brand name jeans for a great price.
