-
December 2023 by Hakim M.
I have been a loyal customer since 2021, when I first moved to Syracuse. The staff are friendly, always helpful and I have grown to enjoy coming to this local store over the years, especially as it's convenient for me as I live close by. However, this evening, I had simply forgotten my wallet at home, and asked if I could show the cashier my picture ID. I am proudly "of age" and have no problem showing my ID for 21+ purchases, as I have been "legal" for years now. The manager was present and, as expected (its the law of course) responded by saying that I had to have physical identification under the law. I understood and started to make my way out. I also stated that I'm a regular and that I am familiar with the staff, providing a brief description. he then said that he is the manager and that he never saw me. The manager further asked me quote, "If I Was fucking stupid". This was the MOST disrespectful experience that I have ever had at ANY establishment. I am a student veteran who has been a resident of Syracuse for several years, and a loyal patron to my community, and was extremely taken aback and offended by the manager's remarks. Perhaps, my young age or maybe even race gave the false notion that I am to be disrespected. Never at any point was I too insistent or did I disagree with me being refused purchase ( I was literally leaving the store as I was verbally disrespected, mind you) .Lastly he said to "never come back again", as earlier after I was refused purchase due to not having physical ID I stated that I would return with my physical ID/wallet. I did not plan to return after receiving the amount of rude disrespect and simply extremely UNPROFESSIONAL behavior from the MANAGER, as he stated to me what his role was. However, I am compelled to write this detailed review to warn potential patrons before they consider supporting such a disrespectful and rude establishment. I am still in disbelief and shock as I write this review, what an unpleasant, what an unprofessional, downright disrespectful experience!
-
August 2023 by J F
Great selection and awesome delivery service!
-
July 2023 by Joyce Malloway
Staff picks are always amazing! These guys really know what they're doing.
-
June 2023 by Cathie Cornish
Great selection nice people good prices
-
April 2023 by Patrick Campbell
Very good, very fast, and very friendly.
-
April 2023 by anthony prizzia
What a fun store to shop in! The staff is amazing, prices are great, and the selection is top knotch!!!
-
March 2023 by Mary McNeill
Great selections. Excellent service.
-
January 2023 by Jee Seo
Absolutely great place for any kinds of drinks. Staffs are super kind and I love its bright and friendly vibe
-
October 2022 by Diane Pangburn
My shopping experience was just great. I spent a lot of money looking for a raspberry drink that fulfills my desire as to the accuracy of the raspberry flavor, and was I happy that I, at last found the perfect one, It blends the sweetness and tartness of real raspberies, and is sparkling also. What else would a raspberry fan wish for. The Uber Eats driver was very friendly and brought up the order to my apartment as I requested. I could only wish those items were a little less expensive. Be sure I will order this item again.
-
September 2022 by Timothy Lame
this is the single best store in all of new york state! they have amazing service and the selection of spirits and wine was astonishing! will definitely come back soon
-
August 2022 by Sammy Lame
this is the single best store in all of new york state! they have amazing service and the selection of spirits and wine was astonishing! will definitely come back soon
-
August 2022 by Diane Lewis
Great place. Staff friendly, helpful, and knowledgeable. Glad they have delivery services now.
-
July 2022 by marston marston
Great selection fair prices
-
March 2022 by Stanley Stallworth
I love this place, always have what I need.. Always friendly staff, clean never to busy to asst. Anyone prices are very good..
-
December 2021 by Susanne D
Awesome people & wine selections ??????....