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February 2024 by Colleen Griffith
Love this place! They made getting into the cycling world easy and knowledgeable for me! We love our new trek bikes and child carrier!!
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February 2024 by David Braun, O.D.
Once again great service! They knew my bikes and the parts I needed and got me going quickly! Thanks SB!
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February 2024 by Justin Lindow
Great atmosphere as soon as you walk through the door. Everyone is knowledgeable and friendly.
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February 2024 by Jacqui Lanchantin
4 years ago I called Syracuse Bicycle to see if they could help me fix my toddlers jogger tire. It had popped during one of our many walks and I didn’t know what to do. They told me to come on in with the jogger and they would fix it for me…. I was able to go in that day and it took about 20 minutes. I was so thankful for their service and understanding that, as a mom of a toddler, I absolutely needed this jogger fixed. I told myself that when my son was ready for his first big boy bike, this would be the place I would come to buy it.The days are long but the years are short… and here I am.. standing in the same store that fixed the tire on my jogger, to now get my almost 5 year old his new bike. They assembled the training wheels, fitted his new helmet, and changed the height of the seat so my son was comfortable.Ryan was so nice and explained/answered all of my questions and genuinely appreciate the patience he had with us! Such a wonderful company and we will continue to give them our business as the years go on.Xo, jacqui
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February 2024 by Jason Byrnes
Best bike shop in Syracuse, no matter what your ride
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February 2024 by Lindsey Clark
These guys are seriously awesome. So accommodating and willing to help with literally anything - customer service is outstanding and turnaround time for repairs/work is SO quick. Always recommend SB - major perk: they usually have an unbeatable deal on coffee ;). Thanks guys for everything - appreciate everything you do for us
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February 2024 by Sallie
People friendly store and service- great variety of products!
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February 2024 by Hillari Sahm
Thank you for assembling my Surly, Syracuse Bicycle. Would recommend to any female in the cycling community who just wants to ride a bicycle. Friendly service with a knowledgeable staff.
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October 2023 by Jeffrey Boehm
I bought a Trek Dual Sport 3 Gen 5 from this shop in August. Every single person I've dealt with since has been absolutely fantastic. From sales to service, everyone has a great attitude with a customer first perspective. It is extremely rare these days to find an organization with people on the same wavelength. This is an exceptional business with great people and great products. You simply can't go wrong. I highly recommend this place!!
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October 2023 by Lisa Holt
I LOVE the service department - they are thorough, communicative and understanding. Zach does a fantastic job being the "face" and y'all are the only place I take ALL of my bikes ;) Super grateful to have y'all in Syracuse! Thanks for taking such good care of me and my bikes!The sales department has always been super kind and attentive to all of my questions! :)
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September 2023 by David Myers
Great local bike shop, highly recommend anyone to come here. Dan was very helpful with all of my questions I had. Some of the best customer service I have received. Will definitely be back to purchase a bike soon, best bike shop around who treats you like family. Can’t express enough how helpful Dan was.
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September 2023 by CHAFFIGE
The showroom is bright, well lit, and clean. The staff is knowledgeable, friendly, and not afraid to spend time with you asking questions to help direct you to a bike that will fit your needs and budget. The non commissioned staff seem to really enjoy working there.
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August 2023 by FIT- Bits
Great shopping experience!Zak did a fantastic job, providing expertise to size us up for frames we need for our Duathlon/triathlon adventure. His pleasant demeanor & knowledge led to our decision to purchase the perfect bikes to start us on our journey. Top man, we will be back in the future!
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July 2023 by Belinda Porter
I highly recommend Syracuse Bicycle. Their staff is knowledgeable, professional and friendly. I ride a LOT, including on the Empire State Trail, and the stone dust takes a toll on the bike. Syracuse Bicycle helps me keep my bike in tip-top shape with tune-ups and advice on how to maintain my bike.
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July 2023 by Debra Bennett
Syracuse Bicycle is a great place to shop. Everyone seems knowledgeable and they are all super nice. We visited the shop 3 times and each time was a great experience. We left with a great bike that fit our needs perfectly! Definitely going back again for future needs!