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December 2023 by Carmen S.
I went to the store to buy SU merchandise for my family members, who are big SU fans. The service was just terrible and the worst I have seen since moving to this area. I will not be returning to this store.
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March 2023 by Chris Butler
I'm pretty sure Syracuse has a wrestling team but this University store has no such equipment I'm sorry but that's not much of a university store to me
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September 2022 by Katya P.
This is the one stop shop to get anything related to the Syracuse university sports teams. We were visiting from Canada and were looking for some souvenir type "Syracuse" merch and happily left with some great hoodies. There's all kinds of apparel for the whole family - tshirts, hoodies, sweaters, pants, fleece, hats etc in a variety of price points and brands. You can get basic Gildan printed wear, Columbia, Champion and Nike just to give you examples. The best selection and makes a great gift!
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March 2022 by Eddie James
The shop was closed without knowing. Instead of posting open-close, let alone approach the door to let me know when the doors open, they said from afar, “we are not open” (obviously since the glass doors were locked). I asked what time they open, the two ladies simply acted as if I wasn’t there and turned their back to me. After several attempts they finally answered from afar “11”. Once the doors opened, they were asked why they couldn’t let me know when they opened at first instead of ignoring the customer that is pointing to their wrist (the obvious question). They immediately became defensive and attempted to make it seem as if the customer, that doesn’t shop at the mall often, was in the wrong for not knowing when the store opens. Then state that the customer was being rude to them for asking simple questions that clearly offended them with no intention of doing so. Then claim that they told the customer when the doors open though one lady looked at the customer without expression while the other lady had her back to the customer both of which stood behind the register throughout the initial encounter (the register sits 20-30ft from the entrance to give more of a clear picture). All of which is a clear indicator that they knew they were in the wrong. There was hope that they could keep the interaction civil but then the customer ended up leaving the the store without making a purchase due to being upset with how they handled the situation. All of this could have been avoided had they acknowledged that not everyone is aware of the store hours and approach the doors to let the customer know when the doors open.
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September 2021 by jennifer barnes
They have everything you can imagine, but the two women working the day I was there were very unfriendly. There were no other customers in the store. I live out of town but shop there every time I am home. I am always polite to people working in stores and restaurants, it costs nothing to be inviting and welcoming.
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December 2019 by Chuckie Vanburen
Nice shop with some unique cuse stuff. A little pricey.
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December 2019 by Michael Bruce
They did not have what I was looking for.
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October 2019 by Artie Bennett
Store is very clean staff are nice and great people
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July 2019 by Andy Chupka
For anyone who loves the Orange this store has it all!! GO Cuse!!
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January 2019 by Aimee Leestma
The best place to get Syracuse University items of all types for all ages... prices actually less expensive than any website.
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September 2018 by Joshua Ramsdell
When it comes to Syracuse University memorabilia and gear there is not many places with such a vast selection as this store. Our family just loves it for gifts and finding new SU things to decorate with for the big game. They rock!
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July 2018 by Catherine Feyerabend
Love, Love, love this shop!. Great selection, great customer service with friendly staff, easy access in the mall. A must for any CUSE fan.
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July 2018 by Quinn Bucktooth
I did some Christmas Shopping for my sons here this year. Regardless of the crowds, the customer service here was phenominal. The staff was very knowledgeable and helped me immensely. My Boys couldnt have been more happy with my selection, I owe that to the staff at University Sport Shop. I would recommend them to anyone looking for that perfect SU swag! Definately will be a returning customer!!!!
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July 2018 by Corey Almanzi
Poor management. Improperly trained workers. No regard for the satisfaction of its customers.
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May 2018 by Pennie Warren Myers
Great place to purchase Syracuse Orange apparel. Great prices.
