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July 2025 by TheSonsofaadam
Most of the people here are very friendly and helpful!
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June 2025 by Lashana Swinton
This post office is the worst how do places like this stay open they are rude and get paid to not do there job something needs to be done. Change workers but it start from the top management joe is rude so why would we think the workers would be any better its a shame you can't even get your mail from this place they dont even deserve that star
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June 2025 by Richard J Goldmann
Definitely a Biden era dei post office my mail delivered elsewhere and received other people's mail or not at all when I complained about their ineptitude, service was stopped and couldn't even pick it up at the post office my mail disappeared I believe tampering with mail is a felony
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May 2025 by Colleen Elizabeth
5 Stars – Exceptional Service by Christy at Division Street Location
I had the pleasure of being helped by Christy at the Division Street Post Office in Syracuse, NY, and I can’t say enough about her exceptional customer service. From the moment I walked up to the counter, she was warm, professional, and incredibly helpful—even though it was the final half hour closing on a busy Saturday before Mother’s Day.
I had multiple items to mail—some personal, some for work—and wasn’t sure about the best packaging or labeling options. Christy patiently walked me through each step, offered solutions with zero judgment, and made sure everything was done properly. She even replaced a label I’d messed up and explained exactly where to place everything on a box I wasn’t familiar with.
What stood out most was how seamlessly she balanced USPS policy with genuine kindness. She didn’t rush me, made sure I received both an email and printed receipt as requested, and kept everything efficient. It was clear she takes pride in doing her job the right way, and it made a huge difference.
Christy is a true asset to the USPS—thoughtful, knowledgeable, and everything you’d hope for in a representative of public service. I hope she receives the recognition she deserves. Christy is the reason for my Five-Star.
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April 2025 by Sierra Radford
Please put the girls back up who're friendly, considerate and knowledgeable. Flanagan is rude and doesn't know what he's doing. Then the supervisor Devyn lacks the communication and customer service skills to be a supervisor. I've never met a supervisor who rolls their eyes, huffs and puffs while talking to customers. His supervisor position definitely needs to be reconsidered.
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March 2025 by Kelly Hilliard
I absolutely love this post office. I’ve had many interactions with different employees and these people are amazing! Keep up the great work. You are a blessing to this community.
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February 2025 by Branden Ramirez
6:27pm Carbon st. Asked mail man what's going on he said he's just doing packages and IF he gets to it and HAS the time he'll deliver the mail since it has to be done by 8pm. WHAT KIND OF MAIL Courier is that? Skipping the houses and just doing packages? No wonder my mail goes missing almost every other day. I'm going to see the post master AGAIN tomorrow
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July 2024 by Asia Joe
They lie and mark your packages as they attempt to deliver but they never really show up
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June 2024 by Bashir Hassan
Don’t waste time for any services. You better off driving to other locations. They wasted my time and after long await couldn’t even do my fingerprints. I would give it a zero.
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March 2024 by marino nave
Trying to speak with an agent is impossible. The automated system is horrible. It's better to drive to the post office to get an answer than play games .
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March 2024 by Joe Korowajczyk
How come everything gets stuck here for 3 days before it moves again? Has happened for the past 10 years. God damn...
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January 2024 by Taj Tube
My package was not delivered. My mail was on the package. I don’t know why it wasn’t delivered. The weather was not bad. I called you guys from each number I keep talking to a robot, not a human being. You guys really suck I’m talking to the robot and she doesn’t understand what I’m saying :(Very disappointed
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January 2024 by TA Hart
The carrier is trying to tell me where to put the mail box on my house. The lies they tell about having a hold cause no one lives there, to the mailbox being in the wrong place. They dont realize to not deliver the mail is a US CODE violation perhaps the FBI should get involved since the supervisor can't get them to not hold up delivery.18 U.S. Code § 1703 - Delay or destruction of mail or newspapers
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December 2023 by Connie Casciano
No problems in all my experiences here.
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October 2023 by David Philippone
This post office personnel and our mail carrier are always so wonderful to us at our office downtown. Thank you for all you do.!!
