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October 2023 by Jason Borges
The employees here are saints. Whenever I’ve gone to this location, there is at least one customer screaming about something they had absolutely no control over (as if stamp prices nationwide are set by the employees in Syracuse). Still, the workers here are professional and patient with them.
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May 2023 by CRD Yusef
Horrible services are slow and not helpfulI had QR code instead of printing shipping labels ( all other usps use this method), but one worker refused to scan my code and said I need to print the label saying they don't do that.Also, the neighborhood is so unsafe that I had an incident at the door of this office.They must have security on premises.
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August 2022 by Wolf
I see everyone’s bad reviews so I figured I’ll throw a good one in the mix. I’ve been going to this store for a little less than a year to ship goods from eBay. I never had a bad experience with the clerks there and they honestly deserve a huge raise after some of the shenanigans I’ve witnessed while in line. Some people are downright entitled, rude, and don’t understand that clerks are NOT carriers NOR do they have the authority to directly make changes. There’s limited capabilities in store and you coming in to scream at the clerk about an issue your carrier made is inappropriate and wastes everyone’s time. It’s a wonder anyone wants to work there with the horrible clientele. Thank you for always being reliable and helpful during checkout!
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May 2022 by Chelsey Lee
Worst post office around. Carriers are lazy. At least 2 times a month I get tracking numbers that say there was no access or dogs were interfering with delivery. I have a ring camera and it's always laughable to watch and see access, and zero animals. Watching the carrier walk by and not even attempt to stop. Lazy. There is no other word for this.
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September 2021 by Chris Dussing
Please train your postal carriers on how to read addresses correctly, I’m getting tired of delivering mail to different people. They are just looking at the number on the houses and not the whole address. This keeps up, you’ll need to put me on the payroll, not doing it for free anymore!
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September 2021 by Ezekiial ThexFallenxAngel
The worst post office how i have an email saying yes its in the Colvin post office n i get there oh no its not here then i give yall the pink slip that was in my mailbox and still cant find it. Hire better ppl the worker didnt even know you can email the usps ??♂️
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June 2021 by Snick Dan
Awful service. Signed up for this local P.O. to hold mail while on vacation for a month, but they delivered it anyway. Had to have a friend pick up mail every day. Recently mail was sent to my home for my son's graduation from College and they sent it to a house across the street. The mail included cash and a check. The across the street neighbors have not return the mail with the graduation gift. I will place a formal complaint to the postmaster again.
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March 2021 by Natorious Lee
If I could rate 0 stars I would.
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September 2020 by Dwij Patel
Was told by an employee to get a box and pack it a certain way for my product. When I followed his direction and went to the counter they told me that they could not send it, even though the employee implied that it was okay. Worst of all they forced me to buy the box. I would have expected more from the employees, terrible experience.
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August 2020 by Robert Fiore
They refuse to answer the phone. Govt. Workers who should be fired. Starting with the person in charge.
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May 2020 by Dezzerey Valdez
They are constantly lying saying that they can’t deliver my mail or my packages when I live in a house and my house has its own mailbox and I have no dogs outside. They constantly deliver the old tenants mail from almost 3 years ago that I have called every month and told them they don’t live here and I have returned to sender plus I put the names of people to only deliver but they don’t listen. Customer service don’t do nothing either. If there was a option to give them a zero I would.
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April 2020 by Beth Robson
I tried all Sat morning to call this office and only once got a person and he hung up on me after he answered..I had to have tried 15 times at least to call..I had a package due to arrive today and tracking says it's been delivered to my front door or porch around 8:30am..first it isn't there, second usps does deliver a package to our doors, I live in a senior complex, packages are put in lockers and the key put in our mailbox..there is nothing..it should be a very small package anyway..2 other packages were delivered much later in the normal way..I am very disappointed in your lack of answering the phone so I could find out what's going on!
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March 2020 by Keith Bergerstock
You can call until you're blue in the face nobody will answer the phone here.
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January 2020 by Kelly Hilliard
I’m constantly getting wrong mail while my mailman walks around on his Bluetooth using his phone ( phone use is fine in my book .... IF the mail is being delivered correctly!!) I’ve complained directly to the post office before. Now there is a new system with an 800 number & a worthless automated system.
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December 2019 by alex jason
They lost 2 of my packages and I went there twice, the people in front desk said his supervisor will call me in 2 days but never happens.
