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December 2023 by Ann Sexton
I recently bought christmas stamps from your website. The cost of this service actually exceed the cost of the stamps by a couple of dollars. At no point was I warned that I would be charged an amount that would actuallybe more than the cost of the stamps. I have used this service before and was never charged for the service. I am shocked that you are using a Christmas order to make a profit. You should be ashamed. I am 88 years old and must use your mail order service for stamps .You should be ashamed to be price gouging at this time gof the year.
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October 2023 by Kora Must
The carrier should deliver the package next to the door!! The carrier leaves the package randomly downstairs in the hallway and every resident in the building has to know and open the package!! that’s ridiculous… it’s on seneca turnpike this week! they are so lazy!and last time I wanted to get my mail.. on of the envelopes or letters was stuck in between I couldn’t reach it till next delivery so that the carrier will open the mailbox and get the letter!
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October 2023 by Bear Buckshot
Friendly service with a smile
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June 2023 by Ben Jacik
Clean and neat, great customer service and exceptional staff.
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April 2022 by Crystal Burgess
The USPS website says this location takes passport photos and by appointment only. I made an appointment two weeks ahead. They called at 6am the morning of the appointment to cancel and tell me they never do photo service. Because of the extremely late notice I couldn't even make a new appointment for the same day elsewhere.
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March 2022 by Karen Adams
I love my postal service. I don’t know his name or hers. I just know how grateful I am that they knock on my door to let me know my package is here. Great job.
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January 2022 by L. Ellis
This post office lost a very expensive and important document. It’s been near impossible to get any help other than excuses about how Covid is the cause of everything! No accountability at all! Excuses and apologies are useless if nothing is done! I’ve made calls, sent emails and nothing. Its created quite a mess!
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July 2021 by Sarah Elizabeth
I would give no stars if possible. The worst customer service, nobody ever answers the phones which is really inconvenient in a lot of ways. Mail gets delivered to the wrong house quite frequently. If it's delivered to the wrong neighbor they just throw our mail away. Pretty sad that the Onondaga Hill post office had turned into this. It USED to be a good place, with FRIENDLY and helpful staff. Gone are the good ole days.
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May 2021 by Christopher Schahczenski
The worst USPS place to go to never ship anything there they will lose your package. I went to pick up my package from their place after they sent me my notification and they couldn’t find it, losing my package.
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April 2021 by Lisa Ellis
This post office lost a very expensive and important document. It’s been near impossible to get any help other than excuses about how Covid is the cause of everything! No accountability at all! Excuses and apologies are useless if nothing is done! I’ve made calls, sent emails and nothing. Its created quite a mess!
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April 2021 by L. El
This post office lost a very expensive and important document. It’s been near impossible to get any help other than excuses about how Covid is the cause of everything! No accountability at all! Excuses and apologies are useless if nothing is done! I’ve made calls, sent emails and nothing. Its created quite a mess!
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January 2021 by Tony Samalot
Worst delivery service ever for the Onondaga Hill area. The mail is always shoved into my box, and damaged. Half of things are delivered and for the stuff that isn't, in the same day, they mark it as "could not access the delivery location" when they delivered most of it in the mailbox. It's no wonder why no reputable company uses USPS, and why they need a federal bail out every year. You people are WORTHLESS
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September 2020 by Verticleye 3.
Apparently 2 different drivers do my route, i never drives down my driveway to drop off packages, just leaves them up at my mailbox by the road in the weeds a good 150 yrds away were there poured on or stolen. My other driver drives down, there's a big turn around and leaves them next to front or backdoor i tried calling to complain but your phone menu doesn't let me. So i posted this and then i'll have to drive up in person.
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July 2020 by Deth Bat
Worst delivery service ever for the Onondaga Hill area. The mail is always shoved into my box, and damaged. Half of things are delivered and for the stuff that isn't, in the same day, they mark it as "could not access the delivery location" when they delivered most of it in the mailbox. It's no wonder why no reputable company uses USPS, and why they need a federal bail out every year. You people are WORTHLESS
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April 2020 by Monica Davis
Always efficient, helpful and service with a smile, thank you.
