Verizon

Most Recent Comments

• March 2025 by Andrea Roy
  He put my mind at ease, I had dropped my phone, the screen had some cracks in it. It also was doing some weird things with dimming the screen. He had told me it was because of the cracks that it was doing that.
  I have insurance on it, they came right to my house to fix it. It was fixed in like 5 minutes!
• March 2025 by Bob Davis
  Terrible service, unfortunately. Extremely expensive. So I will go elsewhere. I guess customers pay for the employees fancy clothing and Doos. The embellish themselves with your hard earned money. Then but phat suits and glossy, expensive shoes to wear in your face. Verizon is a horrible experience and a horrible choice for customers when you can get the same thing for a whole lot less at Patriot Mobile or even T-mobile and Straight Talk.
  People waste money by buying directly from Verizon. And, it's a scam. But bit you want to waste your money by all means, but Verizon and struggle to eat, pay your mortgage, car payments, credit card payments, and your utilities. Go to Cricket, don't waste your cash here m. Unless you're mindless or filthy rich. Good grief
• February 2025 by jim Murphy
  Quick easy turn in Fios equipment.
• February 2025 by Maxine Francati
  I went into Verizon recently to find that Jesse and Shane are no longer there. I have been a customer for over 24 years and I am very disappointed to see that Jesse and Shane are no longer there. I have dealt more with Jesse over the years and he was nothing but wonderful and extremely helpful to work with. Very disappointed that they are gone. I wish the both of them the best of luck where ever they land.
• February 2025 by Bri Kelly
  I had such an odd complicated issue with my account and the store manager Joe was thorough and helpful. He really went above and beyond checking everything for me!
• January 2025 by Antonio Matthews
  Elvin R was great I will come back to this store.Thanks again Elvin for making my experience the best.
• January 2025 by Elizabeth D
  Elvin was absolutely phenomenal! He went above and beyond to understand my needs, provided excellent product knowledge, and made the entire buying process smooth and stress-free
• January 2025 by Kim Baldini
  I just found out the only two people that were of great help at this Verizon store were let go. A few weeks ago, Shane was in a car accident and when I called to set up an appt with him, the rude person who answered ( it was not Jesse), replied, "Nope" when person answered and I asked if it was Shane, then I asked if he was available and the reply again was "Nope" and they hung up on me. Well, that person must still work there, because Shane and Jesse, who ran the store, were let go!!!! Shane never was told why they were letting him go. Verizon mgmt reply to him was that since his employment was voluntary, they didn't need to give him a reason????? WHAT??? Everyone who chooses to work somewhere, voluntarily chooses that company. WOW. Deeply upset with Verizon and I no longer will go to that location, without Jesse or Shane. I dealt with Shane this last time and he gave me the best service I ever had. We were working on getting a new phone and changing contract, etc, since I have been with Verizon for over 24 years. Well, may be time to switch to another carrier, if this is how they treat exceptional employees!!
• January 2025 by Jessica Dapson
  Both the level of customer service and overall atmosphere that one experiences when walking in the doors of this location is BAR NONE. Whether it’s Jesse, Shane, or another who greets and assists you, or Joe Castaldo who hooked us up with iPhones for our family, you’ll surely find they are fast, friendly, knowledgeable, competent, and outstanding. When it comes to taking a trip into a Verizon store, whatever your need may be, choose this “R Wireless” location if you want red carpet-service. Thank you, Guys!
• December 2024 by haylie
  I had an excellent experience at this Verizon store. Joe, who helped me with my phone purchase, and the manager (whose name I didn’t catch) were incredibly patient and accommodating. I’m a grad student who lives out of state, and they went above and beyond to ship an iPad I got with my purchase to my temporary address instead of the one on file, all at no extra cost. Their humor and personality made the whole process enjoyable, and their patience in answering my questions was much appreciated. Highly recommend this team!
• December 2024 by Abdul Malek Ghanizada
  I can’t even begin to explain how disappointed I am. I had high hopes, but this was a complete disaster from start to finish. If there was a way to rate below zero, I would.
• December 2024 by farhad Amirzada
  I had the best experience in this store, Jesse, Joe and Shane are very professional and helpful. I had the best experience. Thank you.
• December 2024 by Mark Vamvakias
  Jesse was awesome and made our phone upgrade very smooth.
• December 2024 by Wendy Boehler
  They helped me with my billing problems. I would recommend them here.
• December 2024 by brandon Mendiola
  Great experience at this store returned equipment! Great customer service! Also revised my phone plan to save money!!I will be using this store from now on!!