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March 2024 by Autumn Brownell
Chad the store manager was very professional and beyond helpful. Best experience my husband and I have had at a jewelry store.
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March 2024 by Patrick Cooley
I had a problem setting my Citizen Eco watch and no I didn’t buy it from your store ? but James didn’t care he jumped right in and helped me get my watch set right for me. We need more employees like James around. thank you for helping an old man in a bind
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March 2024 by Kaylee Lamb
Wonderful dealing with Chad, the store manager! Was able to get us exactly what we needed and had all the right pointers. Appreciate the business. And a great deal ?
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March 2024 by Ellen Park
They don’t open the store on time. They whenever they want to.
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February 2024 by Deanna Legnetto
Alison and Trish were so knowledgeable and helpful! They were not pushy at all and were so patient with me trying on several Disney Enchanted rings. We ordered two rings; I am so excited for them to come in!
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February 2024 by Justin Steckly
I went to Zales to have my rings inspected. Even though I had purchased them at a different store and had lost a receipt, the staff was very helpful and in the end we were able to get them inspected to keep the warranty. It would be nice if they could keep digital records so that the receipts weren't necessary but regardless it was a pleasant experience.
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February 2024 by Kevin Charmant
Trish was amazing . Very personable and very knowledgeable. Felt very comfortable making this purchase
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February 2024 by Rachael Joseph
Trish was so sweet and great to work with! She was such an amazing help!!
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February 2024 by Theresa Dullen
Trish was amazing!!! So patient and fixed other associates mistakes. Highly recommend going to her!!
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February 2024 by Kristy Kuhn
Great experience! Trish was amazing and very helpful!
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February 2024 by Nina Ayala-Sacco
James was helpful and super sweet and helped me resize my ring since being pregnant definitely had a smile the whole time and reminded me that their lifetime warranty not only covered the resizing but the maintenance of the ring as well without charge!Thank you James ?
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February 2024 by Trevor Knoll
Trish was great and very helpful! Highly recommend!
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February 2024 by bonnie smith
I recently brought in a ring to be repaired under warranty and I was very impressed with the assistance that I received from Chadd. He is the manager at this location and I have to say he is exceptional. He provided his phone/email and (to my surprise) immediately answered my texts and phone calls concerning the repair. I have not seen such great customer service in a long while and I highly recommend this store based on my own experience.
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February 2024 by Elenora Benshidah
This is a wonderful place to visit. James and the team was so pleasant. I enjoyed walking into Zales and meeting the wonderful staff. Thank you and God bless.
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February 2024 by Aesha Henry
I came in thinking about trading in my engagement ring and I left with my new ring and a watch. I LOVE this store.
