Ziebart Syracuse provides rust protection, underbody sound barriers, and paint protection services like Diad Gloss and Ceramic Z-Gloss. Customers describe Ziebart as a great product, especially for preventing vehicle rust, and note the people there are very friendly. The service can result in a great job and amazing results. However, multiple reviews cite significant room for improvement in customer service. Common criticisms include poor scheduling and a lack of communication. Customers report experiences with unclear appointment times, unexpectedly long waits, and not being notified when their vehicle is ready earlier than a vague pickup window. Some felt their time was wasted by sales approaches for additional services. Despite these service issues, many customers return annually for reinspections and touch-ups to maintain their warranty.
This place is awesome! I looked them up on Google maps and asked for a quote via email. Jason emailed me back right away and they were able to squeeze me in the next day! Do yourself a favor and go here for undercoating, detailing, and everything else to protect your car from salt and stones! Cheers!
May 2026
Fast and courteous service! Very pleased with the outcome. I would highly recommend this shop!
April 2026
Great service! Had a mishap occur with my paint film and it was fixed without issue. Devon was fantastic and they took care of me when I had my girlfriend’s Grand Cherokee done as well. Highly recommend!