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May 2025 by Savannah Lyons
May did an amazing job with my nails! Showed her pic and they came out exactly how I wanted!
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November 2024 by Stella V
I’ve only been to Cozy Nails 3 or 4 times now, but each time has been a great experience. They work quickly, but not to the point where I feel rushed. They are very meticulous which I appreciate :) Overall a solid nail salon - would definitely recommend!
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August 2024 by Linda Sorkow Swanson
This is my 2nd review of Cozy Nails! I am here now…. If you want a quiet very relaxing spa experience with awesome choices of nail polish plus professional nail technicians, this is the place!
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April 2024 by Robin S.
Had the best pedicure ever! Amy did such an amazing job...very thorough, and precise. Had a gel pedicure along with it a nice stone foot rub. Very reasonably priced, and the place is very clean. Definitely my new go to!
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April 2024 by A F
Made an appointment for my 14 year old daughter for her school dance. We were not greeted when we walked in, instead of saying hello , woman shouted , “color!” and then she pointed at the nail polish wall. We paused and showed her a PHOTO of what she wanted with long nails French manicure, black trim. She started manicure and had someone else take over, who also saw the photo , no questions of any kind about what she wanted other than gel. Was asked to pay in advance since they were closing the register before her nails were done and then proceeded to give manicure with no tips like the photo . My daughter was terrified of the angry rude woman who shouted at us when we walked in and was too scared to say anything once she realized they were not giving her tips. By the time I saw what they were doing the black tipped nail polish was on her short nails. I told her she didn’t want short nails with a black trim that looked like dirty nails and we had showed a PHOTO of nails with tips that she wanted and was told it’s too late. I asked to make an appointment the next day to fix and told no appointments were available except for one at 9:30 am on a school day . We were refused ANY money back and paid 45 to have the nail polish removed and scraped off her fingers painfully and had to make an appointment elsewhere to fix. Funny thing is I have never written a bad review anywhere . I am extremely reasonable . If we had been treated civilly and had a conversation from the beginning this never would have happened. If it was a miscommunication, and you offered to give me a partial refund or an actual appointment to fix with partial discount I would have never written this review. If you treat people poorly this is what happens. You should treat customers like human beings and have minimal communication and courtesy. We have been to a number of nail salons that have all been great! Still in shock about how they treated us.
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March 2024 by Georgia G.
They were very receptive to what I asked for. I also liked how it didn't feel like they were in a rush like a lot of salons are. I loved how they turned out!
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March 2024 by Anthony f.
Made an appointment for my 14 year old daughter for her school dance. We were not greeted when we walked in, instead of saying hello , woman shouted , "color!" and then she pointed at the nail polish wall. We paused and showed her a PHOTO of what she wanted with long nails French manicure, black trim and we said, "we want her nails to look like this!". She started manicure and had someone else take over, who also saw the photo and told she wants her nails to look like this. No questions of any kind about what she wanted other than gel. Was asked to pay in advance since they were closing the register before her nails were done and then proceeded to give manicure with no tips like the photo . My daughter was terrified of the angry rude woman who shouted at us when we walked in and was too scared to say anything once she realized they were not giving her tips. By the time I saw what they were doing, the black tipped nail polish was on her short nails. I told her she didn't want short nails with a black trim that looked like dirty nails and we had showed a PHOTO of nails with tips that she wanted and was told it's too late. I asked to make an appointment the next day to fix and was told no appointments were available except for one at 9:30 am on a school day . We were refused ANY money back and paid 45 to have the nail polish removed and scraped off her fingers painfully and had to make an appointment elsewhere to fix. Funny thing is I have never written a bad review anywhere . I am extremely reasonable . If we had been treated civilly and had a conversation from the beginning this never would have happened. If it was a miscommunication, and you offered to give me a partial refund or an actual appointment to fix with partial discount I would have never written this review. If you treat people poorly this is what happens. You should treat customers like human beings and have minimal communication and courtesy. We have been to a number of nail salons that have all been great! Still in shock about how they treated us. And in response to you , my daughter did care. She was crying in the car and was scared of you. Next time you need to have a conversation with the customer. Why didn't you ask about the pic with long nails we showed you ? Should have been your first question since I assumed you knew but like I said, not one question. So abrupt and not speaking to us. And YOU didn't have to pay! I paid for everything and you refused even a partial refund.
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December 2023 by Francesca G.
Update with my response to the manager's message (see below): So you had someone do nails who you know can't do a decent job, and now only when you get a complaint, you'll redo them for free on another day? No. What you need to do is prevent this in the future.
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October 2023 by Alyssa R.
This is the absolute best nail salon. May is my girl!!!! She is incredible. Every single time I leave with a PERFECT mani!! The staff is happy and friendly. I'm always watching Michael with his clients while I get mine done... everyone's nails always look beautiful! And all the ladies are fabulous at pedis! Make an appointment, you won't regret it! Here's a pic of my recent mani!
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October 2023 by Jean K.
Not quite sure what just happened but I spent 30.00 and a 5.00 tip for basically a leg massage that I dried myself. man was so rude and told me I couldn't leave without paying for my pedicure - which I didn't get. I showed a picture of the mani I wanted and when I was told they couldn't do it, said I would just go another salon since there are so many around. I gave a 5.00 tip to the girl who was readying my legs , dried myself off and went to leave. The man stood between me and the door telling me I wasn't leaving unless I paid 30.00. Said I got a pedi and if I didn't want color that was my choice. Not true. I should have called the cops rather than deal with this bully who took my money for nothing. Don't go here!!!! so all they did was massage my legs and it cost me 35.00.... and a very rude guy. The legs are just part of the mani pedi, which I didn't get. All I got was upset. Rude isn't necessary.
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September 2023 by Christina L.
I love this place. I don't get my nails done on regular basis but I've been going here for 2 yrs and they NEVER disappoint. Such a great job! Thank you!!
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July 2023 by Donna A.
There are nail salons closer but they don't compare, happy to make the 20 minute trip. Pedicures are excellent and agree with others regarding the cleanliness and the quiet - truly a relaxing experience.
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July 2023 by F. G.
Worst and messiest manicure I have ever received. They must be paying someone to leave positive reviews, because I could have done a better job myself. Gloppy, uneven coats, etc. I showed this terrible job to the owner, and she just said, “Sorry.”Had to go get another manicure right afterwards to fix this mess. Don’t believe the positive reviews!
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May 2023 by Zhou Jieqiong
I called and booked for two gel manicures but they only booked for one and when I confirmed it over the phone when I made the appointment he yes for two gel manicures but only put down one. Now I had rescheduled for my appointment.
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December 2022 by Joann Kim
Thank you, Michael!
