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January 2024 by Kathleen Bowman
My tax preparer was so patient.
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April 2023 by Julia Smith
These people tried to charge me $225 to do a simple tax return and tried to say I owed the state of NY $100. It was my first time going to this location but had been to another last year and it didn’t feel right at all and I left because I didn’t want to mess up my taxes or pay an ASTRONOMICAL amount for my taxes. I went to my mother’s guy instead who she had been seeing for decades. Not only did he charge me just $40, it was revealed that I indeed did not owe NY $100 but actually got money back. I will NEVER go back to this place ever again. They almost messed up my taxes AND tried to charge me that absolutely insane amount. This place should be shut down! They almost made a HUGE mistake and that’s just me! Imagine other people who didn’t know better! NEVER AGAIN.
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April 2022 by elizabeth obih-frank
Always get excellent service from Promila. She is thorough, ethical, professional, patient, and deeply knowledgeable. I have recommended her to others and used her services for a number of years.
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April 2022 by Elvyn Villa
I have filed two times with Promila Saxena and had terrible service. Not only does she rush you when doing you’re taxes, she is rude and lacks in empathy. Expect to be over charged if she helps you file. Never going to this place again. Tax season can be stressful but Promila will make you’re experience 10x worse.
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April 2022 by Greg D
I was in and out in 20 minutes , my tax professional knew exactly what she was doing and explained everything as she worked.
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April 2021 by Kathy Doherty
I've been seeing Promila for my tax preparation for about 3yrs now. She is very kind, courteous, proficient and knowledgeable. Always makes it a pleasant experience.
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April 2021 by Lucia Madler
I'm very satisfied with my Promila Saxen!
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April 2021 by md10591
I was expecting a more pro attitude and knowledge from the staff .also I feel overcharged , the price they advertise is nothing near from what you have to pay ( for a very simple return ) . appointment pushed back or agent not available . a very poor experience .
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March 2021 by deborah drahos
I feel the price was to high for a simple form.
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March 2021 by Christopher Kiewiet
Thoroughness and courtesy.
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February 2021 by Zarmeen Sipra
Very satisfied.
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January 2021 by Nicole Alicea
Efficiency
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January 2021 by Nicole A.
Had some issues with the first tax preparer at this location (I'll refrain from mentioning names here). I had to return a bunch of times and when I called to schedule a pickup , etc. they were either ooo or no one answered the phone. The person was not very considerate of my schedule which was frustrating. Luckily, my taxes were handed over to Promila (who I have used in the past) and she quickly resolved the issue and got my taxes submitted efficiently. I will be sure to go back to her next year when I file and recommend her to friends and family.
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July 2020 by Mary
I had a terrible experience at H&R Block. I will be calling the office tomorrow to discuss. I have done my taxes myself through H &R block for a few years now and was hoping this year I could have someone helpful to break some things down for me. I think my taxes were done wrong, I was overcharged, the tarrytown office’s phone was disconnected so i couldn’t get in touch to confirm pricing prior to the appointment, and the person showing me my taxes really didn’t help me at all when I had questions about why my fed taxes were double of my taxes last year when I only made a few thousand more than the previous year. I did not even go up to a different tax bracket. I think I am going to now sit on my computer, redo them myself to check her possible mistakes. I spent $199 on this service when it was advertised as 69.99 online (I did see that there was supposed to be an extra state charge). I am so disappointed and now wasted time and money when I was hoping to have a professional help me.
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July 2020 by Kat Luck
Bc it was quick and safe