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November 2023 by Daniel Holand
Former Verizon customer, wanted to try something else. Manager was very nice and helpful. No pressure.
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November 2023 by P W
My recent visit to Thornwood ATT store was extremely positive and delightful. Manager Tatyana was professional, pleasant and exceptional. She demonstrated excellent customer service with extreme patience, and efficiency. This was not the first visit- I came back to the store because of her for any issues with my iPhone or ATT service. I feel secure and confident with my wireless devices/ATT for having someone local, so patient, experienced, efficient and knowledgeable. Thank you Tatyana.
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November 2023 by Josie Cooke
Sales person very pleasant, well-informed, and very courteous. All in all a helpful visit.
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September 2023 by Andreea Cotoranu
This was my first visit to this ATT store and the experience was exceptional – thank you! Tatyana displayed an outstanding level of expertise, efficiency, patience, and a pleasant, calm demeanor. Rarely have I encountered a customer representative who has left such a positive impression on me. I felt compelled to write this review in recognition of someone who truly excels in what they do. Bravo!
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September 2023 by Donna Hysler
The store rep was very knowledgeable, friendly, and answered all of my questions. The store rep was able to assist me with updating my account in store. I would highly recommend this AT&T location.
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August 2023 by David Appel
Katianna the store manager was extremely patient, resourceful and very helpful in getting my work phone switched over to our family plan. I tried through a corporate AT&T branch without results, tried by phone without results but she stuck with it and got the service switched, a great deal on a new phone. I can’t speak highly enough for her professionalism, competence and support.
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July 2023 by Isabella Masucci
Wonderful staff and extremely helpful.Very patientManager Tatiana is the best!
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March 2023 by Natalie Yip
Amazing experience today at this store. Tatyana was incredibly knowledgeable and patient and went above and beyond with our three generation family orchestrating a complicated phone purchase / swap, etc. She even helped my older mom and reset some passwords! We are all leaving this store happy, many thanks to Tatyana. Highly recommend!
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March 2023 by Gary Goldenberg
Tatiana and Kevin were wonderful to work with. Highly recommended.
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January 2023 by Steve Dambroso
Tatiana and her team are welcoming, patient and professional. Highly recommend this place!
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October 2022 by Trevor John
Service here is always efficient. It’s a smaller store and doesn’t get a lot of traffic, but the service is impeccable. I skip over the store closest to my home as it is way too busy and I just don’t have time to waste. Tatiyana is simply amazing.
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July 2022 by Kathy K.
Kevin helped me add a device to my plan. He upgraded me at the same time and gave me some very solid advice on how to manage my tech. He was fun to interact with and persisted until everything worked.
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July 2022 by Ily T
The manager Tatyana is incredible!!!She is multi-tasking and very very smart! She also very kind! Best experience!
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February 2022 by Tim Coogan
I wanted to add a line and the AT&T Rep by the name Mohammad did a phenomenal job. I told him what my issue was and he did a great job by being patient with me and resolved my issue. Will keep coming back here to Mohammad located at Thornwood.
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January 2022 by Diane Levin
The manager, Tatyana is exceptional. She knows all the details about iPhone, Samsung and phone service. It's rare to find someone completely on top of the technology and would is so helpful. Best experience ever!