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March 2024 by Karidelle Bello
The absolute WORST, I was seen there TWO years ago and almost $300 later, they are still sending me bills for lab results i've never been able to see because their system says i've never been seen there. Absolutely ridiculous the loopholes I have to go through to get itemized invoices to understand why I still owe money.
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January 2024 by Barbara Apicelli
Did all the paper work on line before I got there which was great. Everyone was very nice & I had a very short wait before I was seen. I did schedule a few hours before I went. The provider and nurse were very good. 1/11/24 my second time there , it went just smoothe . The staff and doctor were great.
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January 2024 by Anneka Ward
Great care, little to no wait.
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December 2023 by Olivia Lindenberg
Long wait time (1 hour+), didn’t put my prescription in after appointment, when I called back to check on the prescription after not being processed they were unable to send it to any pharmacy in l NYC
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December 2023 by Gayle Ilario
They were very thorough and friendly and accommodating on a very busy holiday.
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December 2023 by Theresa Kendall
My Vivian was just as I’d expected. Thank you
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December 2023 by Paul Cedrone
Had an appointment @ 10:30 didn’t get seen till 11:30. People who showed up after me were seen before me.
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December 2023 by beth reilly
even though I arrived 30minutes before closing, everyone was kind and supportive. Explained tests and outcomes with care and detail.
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December 2023 by Leticia Rivera
Awful experience. Doctor check me,but not my ears and throat.Called to get results nothing.
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December 2023 by corinne szeliga
Receptionist is rude and unable to do her job. Sent prescription to incorrect pharmacy and couldn't tale accountability for he mistake.
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November 2023 by Nancy Engel
Received prompt care the day after Thanksgiving. I was grateful.
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November 2023 by Money “Making” Mitch
Awful experience. Dr Raman said there was nothing wrong with my ear and then 4 days later I'm stuck in the ER with a debilitating ear infection. When I asked Dr Raman to send a prescription for the infection he sent it to the wrong pharmacy and blamed me for it. If you care about your health and well being I would go to a different doctor who is mentally present and not in la-la land while treating patients
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November 2023 by mark paretti
Do not go to this business, your insurance company will pay a small % of their billed amount because Pulse MD overcharges as a practice. They have done this to our family twice. Clearly, a legal ‘scam’. People or practitioners are competent but for basic Covid - flu - strep testing you will pay twice a normal billing amount. AVOID. Not an opinion here just facts on bill rates and consequences.
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November 2023 by Emily DeLorenzo
Amazing experience super fast
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November 2023 by Debra Platzman
The Pulse Urgent Care in Thornwood, NY was neat, clean & well managed. My was called into the exam room exactly at my appointment time. The nurse took my vitals & discussed my symptoms. The doctor came in shortly afterwards (with no delay). He was quite knowledgeable & understanding. He explained what he felt was causing my symptoms. He tested me for those specific viruses & bacterial germs & sent these test to the lab to get the results. He told me steps that I needed to do at home, to help alleviate my symptoms. I was quite pleased with the care I received. I do recommend this office. Also, I will use Pulse MD Urgent Care in Thornwood, in the future.