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February 2024 by Linda C
Very friendly and knowledgeable staff! Great service
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February 2024 by David Licht
It was VARY hard to get out of a our contract!
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December 2023 by Diana T.
Hector from this location will literally con elderly folk into purchasing unnecessary add-ons (protection plans) and accessories, and change the plan to a more expensive one, not disclosing taxes and fees. DO NOT GO HERE. DO NOT LET YOUR PARENTS OR GRAND PARENTS GO HERE. They will get SCAMMED. Caused a huge mess where I had to call customer service to reverse the changes. Customer Service deserves all the stars for fixing Hector's scams.
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November 2023 by Erin Thomas
STAY FAR AWAYTHE STORE CAN NOT HELP JUST LIKE THE NUMBERS ON LINEAFTER 25 YEARS IT TIME TO GO ELSE WHERETHE MANGER THERE CAN NOT HELP AND WILL NOT GIVE HIS NAME
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November 2023 by Sam Rajput
Don't visit this store, I was there for an hour and no one even bother to ask me for help.
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October 2023 by Pallavi Shetty
Franklin provided an amazing service. He went above and beyond to meet our requirements. Thank you
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September 2023 by alphonzo sims jr
Been with at&t for years and this location has always been my go to. They never let me down
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September 2023 by jennifer a
My family and I went into the store to see about getting new phones . We worked with Hector who was wonderful and patient, explained everything to us and even got us into a cheaper phone plan with unlimited data which we did not have previously.
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June 2023 by Normaris Castillo
Sales representative Mohammad assist me with opening a few phone lines, super patient and took his time and answered all the questions I had. Once Mohammad finished helping me out, the store manager introduced himself and asked if everything was resolved and if I had any questions come up not to hesitate to contact the store. Very nice and professional group of people working in that store. Would recommend this store to friends and family members.
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June 2023 by Dwayne Littleton
I had a great experience visit at the Niagara Falls Blvd AT&T store. The sales associate Hector was professional, business etiquette and knowledgeable. A customer satisfied.
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May 2023 by TP G!
AVOID THIS STORE! My wife was conned into getting another line to be able to pay for a new phone on installments. Had Mohammad R told my wife ALL the details and how much this would have cost, there is no way she would have added an extra line, which is not used, just to finance a new phone. Clearly, Mohammad R was only thinking of his commission and not what is in the best interest for the customer.
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May 2023 by Abdurrahman Saleem
0 Rating customer service, I came from uk n try to get help. I was refused to help because I did not buy the sim from them. Unbelievable
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April 2023 by Nikki Sig
Cruz was very helpful with both my sister and I… he was able to assist us with exactly what we needed. He was funny and personable and by far had the best experience! Thank you
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April 2023 by Borderline Len
Hector and Sam were patient and thorough. I will recommend them. Very professional and informative. A pleasure!
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April 2023 by Lucas Santos
They helped me thru all the questions I had about my new phone plan I bought for my family. I was able to call and easily talk with them when I had questions.
