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January 2024 by Boaz Lazarus-Klein
MD gave me great customer serve. They are a great team secretly recommend it.
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November 2023 by Mj Fix
MD was amazing fixing my phone
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July 2023 by Mykayla Anne
Just watched the only employee in store go sit in the next shop, store unattended! Good luck with that one!
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June 2023 by Liam Interiano
Great experience. Got me a new phone quick and easy. Awesome staff!
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June 2023 by Dheyaa Aldaeni
Thank you Maria for helping me with my new phone , very helpful information to save money
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April 2023 by renay wilson
Kadar went way beyond what most would. He was helpful and patient with me...I'm not tech savvy so he really made the entire experience awesome!
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March 2023 by Michael Rizzo
This store ripped me off they charged me 139.00 just to get my old number back. I WILL NEVER RECOMMEND THIS STORE TO ANYBODY GO TO A CORP. STORE. THE CORP. STORE SAID THEY WOULD NOT HAVE CHARGED ME JUST TO CHANGE MY NUMBER!!!
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December 2022 by Mia Riccardi
Best. Service. Ever. The place was so clean and the staff was beyond pleasant. Marco did everything he could to make sure I got the best deal. I’ve never experienced customer service of this quality. Highly recommend this location
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November 2022 by Marie Bai
Thieves. Bought a new phone and they told me I HAD to go with the highest plan and call a couple of days later to downgrade. Went to another store and they told me that I don’t have to go with the highest plan AT ALL. What a shame!
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August 2022 by Alison Whou
No wait. Clean, well organized store. The salesman was knowledgeable and fast.
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July 2022 by Brian Lonie
Excellent customer service, very friendly and knowledgeable
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February 2022 by Paul Ravishangar
Worst and irresponsible staffs and service, guys do not listed to these customer service when they sell they are very helpful try to sell all other accessories, if there is any problems when you visit the store not helplessness and the best part ask us to go to another store, Cricket is worst service, least Cricket CEO would review the customer problems , I don’t think so?
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February 2022 by John Orion
extremely poor customer serviceto the point of thievery (adding 2 items without asking, totaling over 30 dollars) . The so called manager has no idea how to do his job and doesn't understand that he doesn't own Cricket but he does represent them. Cricket may lose business depending on how they handle thier already "money grubbing" ways
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June 2021 by James Darnley
Always exceptional service thank you
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May 2021 by Andrea Paolini
Went to tonawanda store, as always very friendly and helpful karar was, patient. Store was getting ready to close and did not rush me out. Took his time setting up the new phone. Always a customer at this location
