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October 2023 by Peter Johnson
Such a terrible experience with this company!! I booked a glass replacement for my commercial storefront that was scheduled 4 weeks out. On the day of the install, a technician called me and said he was running behind and couldn’t get to me and my appointment needed to be rescheduled. After being rescheduled for the following week, I received a text message that they still couldn’t fit in my appointment and my money was being refunded…what a waste of my time!! They wouldn’t even give me the decency of a phone call for the terrible inconvenience!! I wouldnt recommend this company to my worst enemy!!
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April 2023 by Wilson C
Got lots of glass from them throughout the year. Glass quality is great you can tell they don’t give you the cheap stuff. The owners are also very friendly and go above and beyond. Can’t believe Steve drove 6 hours so I could get my shower glass installed a few days earlier. A+
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December 2022 by Carolyn Daigler
I had a rear windshield that was replaced improperly (including missing push pins and hardware). My back lift gate became inoperable / unable to open. Excessive broken glass left inside the door and cable improperly routed resulted in out of pocket repair bill of $627 not covered by manufacturers warranty due to faulty labor. First inquiry to Frontier glass was empathetic and sounded hopeful that they would reimburse for faulty labor. No call back for 3 weeks. Follow up call to Frontier resulted in “oh well, these things happen”.
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November 2022 by Deanna Gagliardo
Was looking to get glass for my bathroom (shower door and a fixed pane) Called the number for the location near me and was given a number to call. They were excellent. They have the auto glass side and then a home side. The lead time was quick than the other places. They came out to measure twice (estimate and order placed). The Installers where great guys. They installed the fixed pane but took door back, it needed an adjustment. Found out the door broke so they rushed another. In less than 3 weeks we had the door back. It fit perfectly! It swings in (the other places that provided quotes were a full month longer and said they couldn't get the door swing because the shower head was low) They went thru all the care instructions and the door moves in and out...just under the shower head. They are a great company. Excellent people. Truly appreciate all they did!
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November 2021 by Sarah Pippin
I completely recommend this place is you need a new windshield. Professional and courteous. I initially scheduled an appointment, but realized I had a doctor's appointment at the same time. They worked with me and I was able to get my new windshield.
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October 2021 by Fazool EQ
Had glass work done here before so was comfortable coming here for a repair. They were incredibly conscientious and took great care of my car. It was scheduled right away, done quickly and cost *WAY* less than expected. Evita was great to work with and super friendly.Services: Auto windshield leak repair
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October 2021 by Mary Montante
Staff was very helpful. Needed driver side window fixed. Got the part quickly and repair done.
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September 2021 by Parker J
Called 4 other places seeing if I can have my windshield done same day and other places couldnt for a few days. Frontier got me in right away today and done within a few hours. The lady on the phone was extremely nice aswell. 10/10 great people.Service: Auto windshield replacement
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September 2021 by Andrea Krause
I had to replace a windshield requiring recalibration. Frontier's quote was literally hundreds of dollars less than the place with a catchy jingle. Will definitely use them again!Service: Auto windshield replacement
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August 2021 by Reagan Lyle
I had an issue with my rear view mirror and needed to get it replaced. I ordered a new one online but was not comfortable and ended up not having the correct tools to replace the mirror. I gave them a call, and they offered me a very very reasonable price to replace it. They were very knowledgeable and careful to not break the glass to get it replaced! I would definitely be reaching out to them again if I ever have another issue with my glass!Service: Installation
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August 2021 by Michael D.
Excellent, timely and polite service. The windshield glass was ready to go when I arrived. They said two hours and it was two hours. Great staff and team. Very friendly. Thank you for being so good at what you do.
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July 2021 by Lee Lester
Quick, professional glass repair. I have used frontier for numerous window repairs and will continue to use them.
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May 2021 by Chris R
I have had 5 windshields replaced by Frontier Glass in the past few years. Their customer service and technician professionalism is top notch. Service, both in-house and mobile, has been timely and never have any leaks.
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May 2021 by Tracy Fruehauf
My dog dislodged my rearview mirror and it was hanging from a cable. I took my car to the dealership and they told me that the windshield would need to be replaced in order to reattach the mirror and that I would need to contact my insurance company to place a claim. I ended up calling Frontier Auto & Glass on Niagara Falls Boulevard and a super nice lady told me to bring it in so they could take a look at it. I brought it in and met John who reattached my mirror in two minutes flat. And at no charge! Superb customer service. John saved me from hours of aggravation and could not have been nicer. I highly recommend this business.
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February 2021 by Donna Warner
Replaced several pieces of glass in our residential windows. Made quite the difference in the look of our home. Should help with drafts and surely brought in more light. Old windows were fogged from broken seals. Offered great price, timely install and professional service. Will call them again when we decide to do the rest of the windows. Thank You!
