-
March 2024 by Bareq barca
I had a great experience today at the Metro by Tmobile store, Annie was very helpful and patient because it took a long time for the whole process to transfer my phone from another phone company.I appreciate her help and her for being professional and always has a smile and being nice to me while also doing her job. The charge is a reasonable and good service as wellThank you so much and best of luck
-
February 2024 by Buford Willis
Annie was really professional and gave me great insights about purchasing new devices. Good customer service!! Perfect!!
-
February 2024 by luis Lopesierra
Annie is amazing, she has the gift of service, why do her colleagues learn from her? It is a role model.
-
February 2024 by Grace leslie Zayas Rubenstein
Annie was amazing!!! She has the patience of a saint
-
February 2024 by Doris Allen
Annie is awesome. Very knowledgeable friendly caring and concern about taking care of you issues/problem. I love her personality always smiling and ful of joy. She is a valuable and wonderful asset to your company.
-
February 2024 by Destiny Wooten
Annie had a great spirit the hole time she smiled I loved her customer service it was a 10 she sold deals n insurance policy and more she was able to get me lol keep her at the front desk plz .....
-
November 2023 by Theresa
I transferred to Metro and Anne was super wonderful! So helpful in helping me out.
-
October 2023 by Dolly Noble
Annie!! This girl helped me this week with my cell phone replacement. I was going through so much this week. She made the process so smooth , helped me to put in the claim and walked me through it all. Cell phone came the next day. She was super awesome!!! Excellent customer service.
-
October 2023 by Chip Mussen
Annie was an amazing help. I will continue to use metro as long as I can work with Annie!
-
September 2023 by Charles Cutler
Annie is very friendly and very patience. Perfect sales rep and done everything and more. Made me feel at ease and is very knowledgeable.
-
September 2023 by Mark Sztuk
Annie the metro associate at the Amherst store was the best ever! She was very helpful and professional. I will continue to be a metro pcs customer because of her.
-
September 2023 by Tori Mattos
I had a great experience with Annie! She was very knowledgeable and super sweetWould recommend this location to anyone!
-
July 2023 by sue phi
Fabulous experience. After going to closed stores, plus having interactions previously with workers who themselves needed help, it was a welcome relief to have a congenial respectful worker by name of Ilya, who had command of the process of fixing my phone dilemma. He knew forthright what to do and did it. I was near tears thankful! THANK YOU ILYA.
-
April 2023 by bruce lance
Absolute worst phone service I've ever had in my life. So the online technicians told me that I needed a new SIM card for my phone, so I went to the store. The in-store technician disabled my SIM card, without even checking to see if my phone could actually get a new SIM card. Then proceeded to let me walk out of the store with a disabled SIM card and my phone was no better than being a paperweight at that point in time. When I went to actually trade my phone in for an upgrade, they told me that in August the technician actually canceled out my entire account and started a new one for me, and that there was nothing they would do to help me remedy this situation. If I could give them zero stars I would because they are absolutely criminal and shouldn't be allowed to operate
-
September 2022 by Barbara Bauer
Sumaya is a fantastic customer service rep. She is very helpful. Thank you!
