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December 2023 by Donna Smith
This is a clean store and pharmacist is so helpful as are the store clerks. Also very close to home
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October 2023 by Dave McHenry
Unfortunately the service level has become terrible. Been going here for decades. Today 11 people in line. Signs on drive thru "closed due to staffing" signs say "no walk in shots due to staffing" signs on door that store hours now reduced. To top it off the clerk that I told I would be switching pharmacies told me to go to Tops!
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April 2023 by KEEP CALM CARRY ON
If you want a PLEASANT experience with patient associates, go to the Rite Aid at 2330 Niagara Falls Blvd. in the Town of Tonawanda, NY. The store is always exceptionally clean, the associates are all professional and KNOW their jobs to assist you well. The Pharmacy is top notch with friendly associates and great Pharmacists who can always answer your questions. I am also impressed with the front end cashier staff at this store who do not 'shrug at you' nor fell 'put upon' if you have a question. Good experience all round to use this Rite Aid as your "GO-TO" Drugstore. Oh, and unadvertised specials in the store are always a nice save-money surprise!
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March 2023 by James Squelch
Customer service terrible. Constantly Messing up medication.
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December 2022 by Kathy Farley
Have been going at this location for years. Very convenient, wonderful people work there, let me know if items I purchase are on sale and helpful when I am unable to find items.
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November 2022 by evelyn y
didn’t have what i needed tried asking employee for help and he was of no help pretty sure he was high and just told me “i don’t know”
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August 2022 by monica vann
Everyone is Always very kind and attentive!Clean and well stocked store.Pharmacy very Professional except for a couple non Pharmacist staff ( shouldn’t be working in a vital department like this if you don’t like/care about your job)… but overall I have continued patronizing this store despite a few bad encounters with scripts.
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July 2022 by bella mama
It's pharmacy is open later than all the others but it doesn't seem to be getting anything in stock anymore and it seems like the pharmacy staff is really unhappy, and unhappy that you're in the store
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May 2022 by Brenda Freitag
I've gone to Rite Aid for years and have been very satisfied with both the service and the variety of products and can always find what I need. The pharmacist are there to answer any questions I have on prescribed medications, and I receive notification when my prescriptions are ready. The clerks are friendly, courteous and helpful. Sometimes I go in just to look around and see what they have new. Having a Wellness card, I save even more on my purchases. I am a very satisfied customer, and would recommend this store to everyone.
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October 2021 by Viki Petrovic
85% of pharmacy staff is absolutely horrible. They message you to pick up your prescriptions and then once you arrive they aren’t ready. They also state “your doctor has to approve the authorization with the insurance” every single time. They fail to send it and have to call them over and over to resend it. They tell me they are understaffed and had the nerve to give this pregnant mama an attitude!! I gave them over 10 chances and finally switched my most important medication to target’s CVS and have never had a problem! Avoid this place at all cost!
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June 2021 by Joey
air conditioned
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June 2021 by Eric
Disappointed. I made an appointment to get the Moderna vaccine and chose to get updates via text. I received a confirmation text this morning reminding me of my appointment. Just over an hour before my appointment they called me canceling the appointment claiming a "computer error". Dont schedule your vaccine here if you value your time.
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May 2021 by Eric S.
Disappointed. I made an appointment to get the Moderna vaccine and chose to get updates via text. I received a confirmation text this morning reminding me of my appointment. Just over an hour before my appointment they called me canceling the appointment claiming a "computer error" with no alternate appointments offered today. Don't schedule your vaccine here if you value your time.
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March 2021 by Marty Terech
Had my first CoVid shot. I live around the corner so it was very convenient. Had me and my wife in and out
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October 2020 by Joy
I would never recommend going in this Rite Aide. The employees are very, very rude and the store manager is just as rude. They all have a chip on there shoulder and act like there something special. I'm definitely calling corporate office to complain.
