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October 2023 by Mary-Ellen Brennan
Don't bother calling this pharmacy. On hold for 25 minutes, drove there waited 5 minutes in person to sven be addressed. Worst service anywhere!!!! Get your scripts someplace anyplace else.
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September 2023 by Flora R
I have mostly used the drive through for my prescriptions, and have always had a positive experience. Even last night I was assisted by the window employee on how to update my phone number on the app to continue to receive text messages re: my prescriptions. Previously I was helped with my covid test order by the window employee. EXCELLENT EXCELLENT SERVICE. When I call I have always been able to speak to the pharmacist or another helpful employee. It's never been an issue. Yesterday I spoke with Matt, and he was quite helpful on the phone. Ive only been inside the store 2x and it was a seemless process, in and out in minutes. Overall I'm very happy about the way I've been treated by the employees at this CVS, and it is now my go to store.Flora
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September 2023 by Laurie G
I was really trying to give this whole closing Pawling thing a chance.My fiance has had numerous complaints with the lines and time it takes to get his vital medications filled but i tried to stay positive. My Dr called in a poison ivy ointment on Wednesday for me. I got the text cvs got the script and would let me know when done. Thursday noontime comes and I still rec'd no texts. I called and spoke to a girl in the pharmacy who checked and said they just got the shipment in and they would be ready with my prescription soon. Around 230-3pm I got a text saying my order was filled. I had plans that night so Friday after work I ran over only to be told they are sold out of the ointment and I can go to 6 other cvs stores from Troy to Clifton Park! NO ONE could explain why I was told it would be ready by a person on the phone and then a text. The pharmacist didn't even look up to see what was happening and 3 technicians kept going back and forth whether it was cream or an ointment. ?♀️ I never did get the ointment since by Friday, the poison ivy didn't itch as bad as it did on Wednesday!I recently had to use Hannaford to get a script filled and was pleased with their service so I may just start going there and alleviate alittle of main ave's issues.Thanks for listening.
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August 2023 by Alice Moses
My nebulizer treatment solution has been on backorder for weeks, and CVS won't transfer inventory between stores for some reason. I assume this means I will have to travel to a different location for my medication if I want to continue breathing. Relying on China for our medication is not a viable solution !
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July 2023 by Charlie Smith
Still the best people and service.This is one of the best CVS pharmacies in the area. The staff is so friendly and knowledgeable and always available to help you. So lucky to have them in my hometown.
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February 2023 by John C.
The pharmacy is awful. Which sucks because the pharmacists are very nice and helpful. But they never have prescriptions ready for over 2 years. They text you saying you can pick something up but it isn't ready.
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December 2022 by Todd Moses
Overall Excellent experiences at the Wynantskill store. Great pharmaceutical staff as well as store employees but the drive-thru wait can be lengthy at times. And don't go between 1:30 and 2:00 pm because they are all on lunch at the same time apparently. A second window and staggered lunches would be a big improvement !
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December 2022 by Sabrina Steele
I have never been treated so badly by the staff of any store I have ever been in. I work until 6pm and run in for odds and ends that I can get cheaper anywhere else. I’m paying for the convenience. Once in a while there’s a cashier, Michelle, she’s so nice but Jen and Bruce forget it. I’m never going here again…
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December 2022 by Aubrey Loucks-Best
I wish I could give this No stars, I had More THEN ENOUGH BAD EXPERIENCE WITH THIS PLACE. They treat you like dirt…., I was in the store for about 10 seconds one day and they asked me are you buying anything, who on earth asks that question? Well apparently they do, they said we are busy. There was only one other person in the store. One time I was in the store they accused me of trying to scam when buying a gift card, I’m 17, I literally used the store ATM to get the money out, wdym people, I honestly can’t take this place anymore. I’m not going here anymore. I recommend not to go to this place!!!! I’m going to wall-greens for now on……
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January 2022 by Ed P.
The pharmacists here are great. They are always hopeful and knowledgeable about your medications. The front staff is just as nice and always willing to help.
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December 2021 by Emily Cote
I never leave reviews but this place is so frustrating. They never have the medications I need (like insulin or syringes, which should be pretty standard) and they keep making clerical errors and filling our prescriptions against someone else's account, despite me trying to get them to fix it multiple times. They'll say something will be in on a certain date and then it's not. Sure it's a shorter drive, but in the end it usually costs me more time and frustration.
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December 2021 by casey szalewicz
Do not order photo prints!!! I just ordered prints taken with a professional camera and the prints are horrific! I understand that one hour photo prints are not going to be the highest quality but some photos are absolutely unusable. When speaking to the person at the photo center I was told that because the photos were high quality it’s my fault that they came out poorly. Even the receipt printed with the photo copier is blurred and not crisp. Would not recommend this cvs for prints due to low quality and lack luster customer service
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July 2021 by Inna Trygubchuk
One of the cashiers is a very nice person, she’s a middle-aged woman who was very pleasant as I checked out.
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March 2021 by Johnathan Jeune
Pharmacist tech Anne is beyond rude. How someone can manage picking up your prescriptions uncomfortable is beyond me, but she manages to very well.
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February 2021 by Curtis Hayner
This store may be one of the older stores they have, but the people who work there are so wonderful to deal with. They are extremely knowledgeable.
