KeyBank provides excellent personal service and a wonderful customer experience at its branch. Staff make banking feel personalized and special, not just a transaction. Employees are very polite, helpful, accommodating, kind, and sweet. They are fabulous, joyful, and ready to assist, truly putting the service in customer service. The team is helpful in handling matters like fraud with care. Customers report having a great experience opening accounts and having issues fixed promptly. The overall feeling is that the staff are wonderful and get it, leading to high recommendations for this branch.
Very friendly and courteous. Always willing to help .
October 2023
I had a wonderful experience opening up my first account w Key Bank. The branch manager, Steve is fabulous and so is Patrick, the teller. 10 stars! This branch really puts the service in customer service! They get it!!! So happy, I found them!
