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July 2025 by Danielle Saint Velvet
So many extremely uncomfortable situations. Not helpful. The employee Dan talks down to women. I am so disgusted with how I was treated by him I will never return.
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August 2024 by Natalia Sytch
Had a fantastic experience renewing my passport and applying for our son’s passport. Dan was very helpful, professional, and friendly. So glad we came here for our passport needs.
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April 2024 by Jen Reed Castro
Usually have no issue got 2 packages from our mailman then a 3rd one gets dropped off like an hour later a man in a red van and literally left in right out his car door in the yard in mud after it has been rain all day... would love to know who I can complain too... I am upset my porch was 10 feet from driveway... What is wrong with ppl!!!! No respect.
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March 2024 by Kyle Schmidt
They continually REFUSE to provide the service we pay for, package delivery, and we live about 20 mins from the post office and work while post office is open during the week..the package never even comes with the carrier.
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March 2024 by Kyle Abeline
Always helpful and courteous.
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January 2024 by Mitzi Banner
I go on a Saturday with a package that is time sensitive. I get there at 9:15am(opens at 9am) and the window is closed. A very nice worker came out to explain that the post master wasn't in yet. A few others said this seems to be the norm!?!
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December 2023 by Carrie
Love this post office!!
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July 2023 by Nate
Love the staff
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April 2022 by Q_Za1
no kizzy lowk the worst place in this town
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October 2021 by Ashley Chambers
Worst communication and service.
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September 2021 by Anna P
The nicest staff!!
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December 2020 by Erica R.
This USPS location is fine. I've mainly visited when in Ithaca and going to other locations (like the Ithaca USPS location up by the airport) has been too much of a hassle. It's certainly on the smaller side (and that's something to consider during a pandemic combined with this period of shipping things for the holidays), but my experiences here are almost never especially involved or complex. The staff here can range in terms of helpfulness or overall service-orientation... some of them are helpful, and others not so much (the latter of which I experienced when trying to get help from this location for renewing my passport). I do wish they had a self-service kiosk (for weighing and buying postage for your item) at this location. While I don't necessarily expect one would be the best idea during a pandemic (ensuring cleanliness after self-service can be fairly problematic), it'd be nice if this location had one for use once things revert a bit back to a normal state... they've just never had one.
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July 2020 by Kimberly D
Helpful, friendly, convenient...what’s not to like?
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May 2020 by a bruce
No automated kiosk for after hours shipping. Flat rate boxes and enevelopes are in the lobby after hours.
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September 2018 by Molly Taber
Postal worker didn't even attempt to deliver a package. This is the second occurance. They just left the slip in the mailbox and left. Doors were open and people were home. Unacceptable service.
