-
November 2022 by Thames N.
Dealer was extremely rude when inquiring about vehicle on lot. This all started just from submitting a simple request online. Told me to stop sending request(only sent one and my applicaiton) and that the car was sold. I called the next day (11/14/2022) and was told that the car was available by a sale. Reached out again on 11/15 and was told the car was sold but the sales person needed to check, then the manager that had been emailing that the car wasn't available answers the phone and goes "who is this!" loudly. I go "you don't talk to people like that" he ignores me and goes, is this Justin, I told you the car isn't available aggressively. I told him that another one of his associates told me that the car was available yesterday, the then over talks me and goes" Well I told you the car isn't available". So I ask "is the car sold" he goes " it's not available" I ask why" eh goes that doesn't matter". Also I asked him why the car was still on the website" he goes, he doesn't have to take and down. The managers name is David Morabito and I' am 100% sure this was an act of racism because I have never came across any car sales person/manager that has been that rude and dismissive of a costumer. I hadn't even submitted an application for the car before he initially started off being rude. The user knew that I was black because of my picture that is associated with my email. I was immediately turned down once he saw my race.
-
November 2021 by Helen Hill
I have been dealing with them for almost 10 years. I give them 5 stars!
-
June 2021 by Sandra W.
We went to Gillespie Chevrolet because we were interested in buying a new Suburban that they had in their lot. We called them just prior to the Memorial Day weekend and they told us to wait until after the weekend and we could come back and do a test drive. We stopped there first thing Tuesday morning as soon as they opened and took it for a test drive and were told when we got back that someone from Pennsylvania had put a $500 deposit on the vehicle over the phone. We were never given a chance to make an offer in spite of the fact that we had been the first to express a serious interest and we were right there with the money in hand. We have never been treated so shabbily. They sold the car out from under us. We do not feel that we were treated fairly. When we called back to complain about the situation, the salesman was totally unresponsive and unconcerned. He was extremely rude and unapologetic.. We would strongly suggest that you go elsewhere. We have!!!
-
June 2021 by Bonnie Lawrence
We were treated well our salesman was Gary and he did a excellent job helping us to get what we wanted. This was our buy and we love it. Thanks again Gary.
-
June 2021 by Eugene Brown
Very good
-
April 2021 by Michael Kozanitis
Great service brand new truck just got my oil changed and tire rotated, free is good.
-
February 2021 by david janes
They give me the best service and there all nice and do good work
-
January 2021 by Stevie Hockey
Very fast service for inspection.
-
September 2020 by Robert Lynch
Love getting my parts there best gm place around
-
July 2020 by jim galbally
Great people good and fast service
-
January 2019 by Keri AnnMarie
Outstanding sales & service departments. Service is trustworthy and reliable. everyone is always so friendly when I'm there getting my car serviced. A truly pleasant experience all around for the last 4 years since I purchased my vehicle. 100% recommend!!
-
December 2018 by Sarah Lawson
Thanks Marty for helping my family get the perfect car for our new family of 3! We appreciate your help and love knowing we can always come to you to be taken care of! We love our new Equinox!
-
November 2018 by Peggy Blumer
Great Inventory - Helpful & friendly sales. Knowledgeable service department. Never buy anywhere else.
-
April 2018 by Patty Anne
Brian and his crew have continually been exceptional to work with. We recently added ANOTHER new Chevy to our family. We have never felt pressured, or bothered, by anyone at Gillespie. Quick and easy buying experience each time, and that keeps us coming back as customers.