Citi is a financial services company offering a variety of products such as digital banking, mortgage, personal loans, small business banking, credit cards, and investment services. Customers praise Citi for its friendly, kind, and patient staff who provide a warm welcome and make clients feel appreciated. The staff, including managers, are professional and helpful, especially when assisting with deposits. However, some customers find the computer-driven processes for loan decisions and online chat lines frustrating, as they rarely involve real people. Overall, Citi provides a range of banking services with friendly staff and some technological limitations.
A pleasure doing business with Citibank all the workers are friendly kind and patient. The manager and staff greets me with a warm welcome and makes me feel appreciated.
June 2024
The Citibank in Uniondale were exceptionally professional and patient with me. I appreciate Daniella and Anna for their assistance while depositing my checks and coins. Thank you again for everything.
September 2022
Good place to bank, people friendly but computers make loan decisions and their chat line is a joke, also computer driven, never a real person.
