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March 2024 by Andre Reviero
They need to have better customer service in there. The girl in the front is rude and acts like it’s a problem if you want to order food. If you don’t wanna work, STAY HOME! place also needs to be cleaned better.
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March 2024 by zeek henry
Jerk chicken was extremely dry. I've eaten at 3 other locations, but this one chicken was not up to standard.
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January 2024 by Nana B
The restaurant provided an unpleasant experience; the food was greasy, jerk chicken was dry with no sauce and the rice was poorly cooked, leaving a dissatisfying impression. Never again!!!!!!!!
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January 2024 by Roz
I really try to support the very few caribbean restaurants in the area, but this one is pretty disappointing. In this day and age to only accept cash, but to also still charge taxes on the food is robbery. It also limits what you can order because people don't walk around with a bunch of cash on them. You should not provide a menu if you're not going to offer everything indicated on the menu. The wait and customers service also needs improvement. The last thing I ordered was jerk chicken, it was a little dry but edible, can't believe I had to ask for sauce. Smh. I doubt I'll be going back. It would be beneficial if these restaurants pay attention to the reviews and make the necessary adjustments to improve their service.
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January 2024 by Janet Williams
The food was okay but they need a new cashier who pays attention not looking at her phone while talking to people .
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December 2023 by Lisa Johnson
I have to leave another review as I revisited the restaurant last night. Once again, I will not be returning. SO SAD because the food is really good. But wayyyy too many rules. Can't have gravy on the side. Just when I thought that was bad, I asked for dark meat only and was told I couldn't have, I was told I HAVE to mix with white meat. I asked why! I honestly thought I was hearing things. After driving 40 minutes to get there coming from out East and looking forward to my meal after a long day of work. I was told I could not have dark meat because they get left with too much white meat at the end of the night and it goes to waste. the cook said, "If you want dark meat you have to wait 30 minutes." Well, if you know this , maybe you should plan better, just a thought!Although. They had dark meat readily available at the time I placed my order. I literally was speechless. So my suggestion was since you offered 1/2 dark meat, how about I pay 1/2 price for the meal. Of course, that was unacceptable to them. It would be like you ordered a beef burger and was told we have beef, but can't give it to you, in case another customer wants it. Why are you saving for others when you have more chicken right there to cook! Honestly, I can't take jamaican restaurants. I've been to many, and the ones I've personally visited are all the same. A ton of rice and 1 piece of chicken chopped and spread all over the rice to make it look like they gave you a lot. The beauty of choice is I don't have to deal with it, and I won't. There are other ethnic foods I enjoy just as well. I am so done with jamaican restaurants, their rules, and their unprofessionalism. They are quick to take your money and charge for every little thing (1/4 of sauce in 1/4 cup container, .50 and you need about 4 of them, ridiculous) Went to Halal! Just as good. Less the rules!
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December 2023 by Philip Joseph
If you want the best jerk pork, jerk chicken or oxtail.... this is the place. Great service and authentic jamaican dishes...
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October 2023 by EBIAH Pottery Company
A friend brought me some Tropical J*** from Uniondale all the way to Philadelphia, PA and this was hands down the best Jamaican food I’ve ever had. The j*** pork was so juicy it was still delicious and perfect even after microwaving it. The spicy shrimp was divine! Y’all made me homesick for real. Thank you thank you.
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October 2023 by Rose Landon
Pretty good amount of food for the price and really good j*** chicken , love
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September 2023 by Erick Ramos
This place has gone downhill during past few years. The young lady at counter is straight out nasty to customers. Absolutely no friendliness towards customers, besides that the food is not that great. They serve cold food to customers.
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September 2023 by Fiona Williams
My advice to people do not buy at this restaurant they have rats and roaches in their kitchen.
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September 2023 by Nay
RUDE!!!!!!! Food is good, but if you can handle rude people suit yourself
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July 2023 by Jane Noire
Haven’t been to this place in about two years because their customer service sucks . First time back I call them to see what they had left and if it made since for me to come . I literally call them 12 times back to back and no answer . But I still go . When I get there there’s two people on line and I see the atm is down . When I get to the front to order I asked can I put my order in and go get money out the atm so I don’t have to come back and wait on the line . She says no . I asked if they have a phone and if their number is 1516-292 etc . She goes yea . I see you calling and calling but the line . There were literally two men in back doing nothing . And it takes two seconds to pick up the phone . If they would have just picked up the phone I wouldn’t have wasted my time going there . Clearly customer service is still trash !!!
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July 2023 by Queen_Slay ForDays
If you want good FOOD & good SERVICE go somewhere else. Anyone that gave this place 5 stars or even close to 5 stars clearly lying they related to the people that work there or own this store because this place is the worstEveryone at this place is rude when the person that took my order gave me my change I said thank you & she said nothing back like aren’t they the ones supposed to be saying thank you & have a good customers anyways I didn’t get that from her or anyone when the guy came out with my food I asked him did he put sweet sauce on my food he said no sauce on the side I said no did you put it on my food I had to ask him that 3 more times before he even answered me & pushed my food towards me with any attitude & walked awayWhen I got home no sweet sauce on my food & the food was nasty & I’m not saying that because of the disgusting service I got the food really was nastyWhen I was waiting for my food I even noticed they was rude to other people as wellYou want good food & good service friendly people that make you want to come back with just their energy alone go somewhere else because this place not it
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July 2023 by mechtech256
Food is good (8/10), service is downright depressing (2/10).
