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March 2024 by Glenn A Lowy
They are open earlier than the stores. Fast service.
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March 2024 by kai
Don’t work for these guys manager hit me with a box didn’t apologize and sent me home after I got upset about that. They refer to you as bodies and treat you like slaves. If you don’t believe me work here yourself and let me know how that goes.
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March 2024 by Sal K
No confirmation of deliveries, no tracking of packages no time frame…
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February 2024 by Aaron Nathan
Absolutely horrible service. I paid for express shipping because I needed something in a hurry. I literally must have been the very last delivery of the day in the pitch black. If you're in a rush for a package definitely do not use ups. Maybe instead of paying 1 driver 170k maybe hire 2 more and get packages out faster with out delays. I can say with positivity I will no longer be using ups as a carrier. This is not the first time they have royally screwed up plans because they are not a dependable company. I see fedex come by multiple times with different vehicles, Amazon the same even my postal service guy comes by twice. Literally postal/federal employees can do their jobs better and are making less.
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February 2024 by Fannie Brewer
The UPS store on Oak Street in Uniondale, NY is the greatest. The customer Service Representative are very professional,courteous, friendly and patient.
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February 2024 by Gunnar Johansson
My package has been delayed a week and i cant get a person to help me or even tell mewhy. Awful customer service
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February 2024 by belkis adames
The person who had to leave the package said that he came to my house and it was a lie. I have a camera and he didn't come. I was at my house the whole day. Supposedly I could pick up the package just waiting for the truck to arrive and when I went at 8 o'clock there was no one at customer service. I was traveling on Monday and I had to cancel my trip because now I have to go pick up my package due to the irresponsibility of others. This will never happen to me again. I prefer to pick up my packages rather than wait for an irresponsible person to do it.
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January 2024 by James Shepherd
Excellent staff!!
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January 2024 by Eleven AM
Terrible service and workers!! I had a packages to be delivered to my house, but is now being sent back to the sender since the driver tried to deliver them to the wrong house. The resident of the wrong house obviously has refused the packages since it wasn't meant for them. UPS TEACH YOUR DRIVERS HOW TO READ THE PACKAGES.On top of that, the dispatcher was told multiple times to have the package redelivered to my house since the driver made the mistake in the first place to ring the wrong house, but nope nothing. UPS dispatcher has done nothing, doesn't do anything to help the costumers.
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January 2024 by Bunbo
Best prices and service. These guys know what they're doing and are extremely helpful.This is not a dandied up retail experience. This is a place is for people who know how to pack a box to go and want the best from a shipping experience :)
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January 2024 by Don Manuel Valles
Lost our packages twice, an Iphone 13 Promax and recently a PS5 which was a gift to my son. The driver marked the delivery as “Met Customer” but our security camera and ring camera shows that the driver never brought the PS5 with him when he got out of his truck and he did not even went to our house. Both packages were coming from this UPS location.
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December 2023 by Pudgy C
I love this place, it's convenient and the customer service is great. They take good care of you and your items. I was shocked how they hot people in and out of there during Christmas time when so many people are sending things away.
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December 2023 by Fabian R
Came to get a package that I was told by UPS was here , they wouldn’t and couldn’t give me a number to contact directly so I drove there 40 min there and back and get told sorry we don’t know where it is smh !!
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October 2023 by Jennifer McCormick
I don't know where ups hires these drivers, but they are absolutely horrendous. The driver on my route almost tboned me on two occasions because he blows through the stop sign in front of my house and parks on the wrong side of the street, pulling out without looking. When you say something to him he laughs and speeds off, then taunts you if he sees you on the street. I know it's just a delivery service but these arrogant jerks are representing your company. I've made complaints to ups about this driver and they say "we'll talk to him." If you don't like it call the police, he's senior and unionized so we won't be going any further. I had the supervisor Maria say to me on the phone "listen to the phone number because I'm trying to get done with this call." Thanks Maria, zero customer service training! Great job ups!
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October 2023 by Nina C
I had an INCREDIBLE experience at this UPS Customer Care Center location!! I came from over an hour away to get there as soon as they opened because I had a wedding that day out east on the island and my dress was stuck at their center due to rain/travel issues. I thought I'd have no dress for this wedding, but as soon as I got there, Phil and Jim went ABOVE AND BEYOND to make sure they found the package with the dress I ordered. I can't thank them enough for saving the day! Thank you x 1000000!!
