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December 2023 by DeliaRae Jesaitis
Caliber Collision's customer service was exceptional, surpassing my expectations in a time when such attention to customers is rare. Their staff demonstrated a commitment to keeping me well-informed and educated throughout the repair process, responding attentively to my questions. Despite a minor delay in completion due to unforeseen circumstances, they managed to deliver my car earlier than the revised date. The consistent communication and proactive updates were commendable. Not only did they meet my repair needs, but they also returned my car in impeccable condition, demonstrating a level of care and attention that deserves a five-star rating. I highly recommend Caliber Collision for their outstanding service.
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November 2023 by Carter Iannotti
Mike From Caliber collision was absolutely fantastic. He made my problem his problem. He is everything someone would look for in a customer service worker!!
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November 2023 by Carter I.
Mike From Caliber collision was absolutely fantastic. He made my problem his problem. He is everything someone would look for in a customer service worker!!
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November 2023 by Norman Crabtree
Can’t say enough about the quality and professionalism of Caliber Collision….Always updated us on status of repair and was very timely. And a surprise bonus was that they detailed the car!
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November 2023 by david marsch
Mike took care of everything, very professional and kept me informed of exactly what they were doing, and there progress along the way, Got my Truck back and it was absolutely perfect, was spotless inside and out. Truck was in rough shape and when I got it back it was like getting a brand new truck!!!I highly recommend bringing your vehicle to Caliber Collision for repair...Thank You Mike,And Thank You Caliber Colision
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November 2023 by Elaine Zarnoch
Good service ! Mike very professional and courteous . He was very knowledgeable to what my vehicle would need done and kept me informed of any issues during repair processes with daily updates. Vehicle done and exceptional Quality .Services: Steering & suspension repair
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October 2023 by Harry Campbell Jr
They did an excellent job of repairing my vehicle and keeping me informed as it was being worked on.Services: Painting
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October 2023 by Francesco Affatigato
Reliable and professional service! Highest quality when you come here. I would recommend them to anyone that cares about their vehicle. Staff is super friendly and they always get back to you promptly.
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August 2023 by Jerome Bastek
After my daughter jacknived my trailer and it caused my bumper, tailgate, left box panel, trailer hitch and wiring plug to bend and twist out of shape on my 2012 Nissan Frontier, I brought it to Caliber collision in Utica, NY. All I can say when I picked it up, was that I truly was amazed how good it looked. Mike was very professional and paid attention to every last detail. He found issues that were not visible and worked everything out with my insurance company! Perfect paint match! The vehicle was thoroughly cleaned inside and out! I highly recommend them for any collision repairs. Simply the best!
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August 2023 by Kevin OToole
The service was exceptional. The quality of work along with they're customer service far exceeded expectations.Services: Painting
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June 2023 by amanda mosher
Thank you to the Caliber Collision family.. you guys are amazing my grandmother and myself appreciate all the time and dedication you guys put into your customers and their vehicles needs.. we walked in and was offered a movie, drinks and snacks while we waited.. you guys are awesome and the popcorn smells amazing ? Thank you Again, satisfied customers!! Also my guy Mike thank you, you’re awesome man!!
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May 2023 by Roger Frank
First experience with Caliber Collision, and it was a good one. Fixed the damage, I has them do some additional work. It looks great. I was also surprised that they detailed it inside and out!
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May 2023 by Priscilla Dygert
Caliber Colision was recommended by my insurance company, (Travelers), and I can see why Caliber was recommended. They both went above and beyond my expectations. I strongly recommend both for repairs and insurance needs.Services: Painting
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May 2023 by Suzette Moore
I was very happy with the service and the people there were very kind.
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April 2023 by Lisa Quesnell
Having an accident is not fun but Caliber Collision made the entire process easy. Very professional. I especially liked that I received updates via text on the status of my vehicle. I didn’t have to call to check on the progress. I knew it was being worked on expeditiously. They finished on the day they promised. The work was amazing. They did a wonderful job. Highly recommend them!
