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February 2024 by Suzanne
Jacob and Kelly Were wonderful! Go here for your service!
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January 2024 by Lissa Gorman
Got to store. Employee was very rude and said he was leaving and to come back in an hour. If i could leave 0 stars I would.
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December 2023 by Michael Yandle
Fast, quality service, especially by fill in Mgr. from their Rome store. But I am really bothered by so many adds while using my android phone- especially inserted adds in the middle of texting- as if sent by person texting me!!
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August 2023 by Jimar Ambert
Great staff member working there , kind gentleman you guys have , he is very patient and respectful and helpful , he didn’t hesitate to help me with all the questions I had . Would be nice if there were some cuter accessories tho .
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August 2023 by J Rivera
That man that has been working there for the last couple years really seems to know what he’s doing , he already knows what I come in for and is always so polite . Above and beyond ?
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June 2023 by Reco Suave
Phone bill is due today, store says it will be open at 12pm. It is 12:15pm and the store is still closed. Been waiting since 12pm. I will not return to this store. Only came here because I have to pay my bill today and all the other stores are closed. Horrible customer service.
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May 2023 by Christopher D Naraine El
Phone bill is due today, store says it will be open at 12pm. It is 12:15pm and the store is still closed. Been waiting since 12pm. I will not return to this store. Only came here because I have to pay my bill today and all the other stores are closed. Horrible customer service.
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February 2023 by Meredith Abrams
My battery in my phone exploded so I had to get a new phone, I believe I was ripped off. The guy working there said the only phone he had was 90 dollars, never paid that much for a cricket phone before. I finally got him down to 83 dollars with the tax. I truly think he ripped me off Will be switching carriers if this phone doesn't last long
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January 2023 by Chris Szwed
Awesome my bill is only 13 a month instead of 48 a month
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October 2022 by Beverly Milazzo
My Sim card came out and I couldn't get it back in. Couldn't text or call for 2 days and my Mother was in the hospital and I couldn't get ahold of anyone. Julian was absolutely a lifesaver. She got my Sim card back in and didn't charge me a dime. You have a great employee there.
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October 2022 by Beverly Garner
Julien R was so helpful and patient with all of our questions.
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August 2022 by Rich Nicotera
Been with cricket for 15 years and this was a Horrible customer service experience.instead of resolving the issue i was told to go to another store. Would give zero stars if I could.
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August 2022 by Kerri Wright
Excellent service. Thank you Omar for everything you did for me today and of course saving me money.
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June 2022 by Hope B
The girl helping me out was very nice and knew what she was talking about even though I didn't purchase anything at the time she answered every single question I asked her
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February 2022 by Tudy F
Customer service was a great very polite place was a little warm but I took my coat off and sat in a chair at least they had a chair to sit in and waited the person behind the counter was very polite
