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February 2024 by Adam Hovak
Located inside the Utica train station, the Utica DMV is historic and fits in well with the downtown renovations. If you get there when they open, the lines aren’t bad and the staff is friendly.
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January 2024 by DB Property Maintenance
In and out, the staff were super helpful and pleasant to deal with.
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October 2023 by Malena Palumbo
Helpful and friendly staff every time I have ever entered. Recently the staff had allowed me to step out to go to the bank and return with no wait. They are a very helpful and kind staff. Immensely satisfied with my recent visit!
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August 2023 by Gabriela
So don’t even read the reviews before you go cuz I had a great experience. Amanda helped me at first and bob second and I’m so glad I had them both. Jus very pleasant and patient I had to register my car from out of state. Thank you guys so much. Remember you get what u give I kno it’s a frustrating process but these people don’t deserve the disrespect .
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July 2023 by Rose Millan
First of all the workers aren’t trained enough, we went to 3 windows to simply pay for registration! Second of all the officers there to keep things in order, are miserable!! And are on their phones like teenagers.
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July 2023 by DJ
I’ll be sure to treat you the way I was just treated when you visit the local hospital.
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July 2023 by Joe Nass
Couldn’t get through to either one of the offices when I tried calling, Utica or Rome. Called Madison County DMV and they answered me on the first ring. Only needed a question answered. Oneida County needs to improve their phone service response.
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July 2023 by Michael Pilawa
Went several times to get my jet ski trailer registered as the previous owner didn't register it for a few years. Every time I went , got different message from three clerks. I went yesterday and one person that looked at my paperwork said I was good to go and and next rep said I needed to weigh the trailer of which I had info of weight of trailer she said it wasn't good enough. So I went to Herkimer DMV and got the trailer registered without any hassle.Never going to Utica DMV again
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July 2023 by Michelle Love
After 3 trips and 3 different answers as to what I needed, they finally got it done. Also had to go back to the seller 2x. Slow as dirt, too. Grumpy unhappy people.
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July 2023 by Michelle Lesniak
After 3 trips and 3 different answers as to what I needed, they finally got it done. Also had to go back to the seller 2x. Slow as dirt, too. Grumpy unhappy people.
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June 2023 by Stephen Best
I arrived about 3:00 and was getting back in my car by 3:25. The three people I dealt with were friendly and efficient. Of course, I had done my "homework", filled out all the needed papers with great care and reviewed them multiple times. The inspector was able to pass me to the cashier with no wait. Thank you, Utica DMV employees!
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May 2023 by J R
Although the line seemed long, I was able to conduct my business in a timely manner. The clerk was very knowledgeable and helped me accomplish my goal.
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May 2023 by Kelly Dobrzenski
They very nice, helpful. My clerk where I got the plates and stuff got it screwed and I had to go back but they did not make me wait in line again and he took credit for his mistake and fixed it.
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May 2023 by M K
Why can’t the Utica dmv be as amazing as the wampsville one? Utica is always grumpy ? anyone reading, drive the extra ways to the wampsville dmv. There, they are welcoming and helpful and exceptionally great!
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January 2023 by Adrienne
Showed up 10 minutes before the Utica office was set to close to the office locking the door. Why have times shown if you don't adhere to them. I know 10 minutes before close is pushing it but how else are people that work supposed to get anything done if you're hours to close are 430?
