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March 2025 by Johnny Russ
brought car in due to slow leak in one tire. out the door in 30 minutes. they found the valve stim was the issue. Very courteous and outstanding service
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March 2025 by Mary Abbott
Great staff, called to get my car looked at. They got me right away, very kind and informative, thank you so much!
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March 2025 by Mark Lynch
My business at Mavis was great the employees friendly the service quick and I refer that other people go to Mavis you're welcome
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March 2025 by Doug Skaggs
In town from TN and they got me in for a repair within 15 min. Really nice people!
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March 2025 by Anthony Lopez
Fixed a flat in record time! Saving my day!
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March 2025 by Kathy Jones
These guys are fantastic. Treated me like family. Like I known them forever ❣️🤗❣️
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March 2025 by Darren Helmer
Best service in utica ny people are friendly and honest timely done and need more places like this in utica
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March 2025 by Bryan Oates
I was in an accident a month or so back, and while it didn't seem like anything was majorly wrong, the tow truck driver recommended I have the car looked at for anything that might be broken, and said there was a Mavis just down the street.
I take the car down, explain what the deal was, and asked if they would look to see if anything was broken. They agreed and put it up on the lift. I was told nothing is broken, everything looks fine, but I need brakes all the way around. "You won't pass inspection with those" is what they told me. I thank them for the heads up and go on my way.
Today I went to replace my brakes and when I removed the caliper, I found that not only were my brakes NOT "desperately in need of replacing" they still have more than 50% life in them.
It's one thing to tell a customer their brakes will need replacing soon, it's another to outright lie like that.
0/5 would not recommend.
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March 2025 by Suds
Can’t say enough good things about this shop. They’re always able to work me in, their appointments and time estimates for completion are always very accurate.
The management team - Jaime, Brandon, Dave, are always courteous and the techs do a great job. Just genuinely good people.
Last time I visited I forgot my laptop in the waiting area. They made sure it was kept safe/secure till I could come back and retrieve it - that’s integrity and service above and beyond.
Both management and techs will tell it like it is and won’t push you to get services you don’t need. They take you into the shop and actually show you what they’re seeing on your vehicle so you know they’re not pulling your leg.
A couple times they’ve said “You’re going to need X service soon, we can do it today, but if you can’t afford that now, you can probably get by for a couple thousand more miles,” or “Hey, this is a legitimate danger, you need to get this fixed ASAP.” But they’ll listen and work with you and won’t pressure you into a decision one way or the other. That’s rare to find these days.
They also offer a military discount (or other discount if better than military) and are willing to match & beat competitor prices from the local dealerships for services like oil changes and alignments if you can show them what you were quoted. If it’s something they can’t match, they’ll tell you up front, so no surprise charges.
Reliable, fast, reasonable, and genuinely kind to be around. They don’t tolerate nonsense from their mechanics and won’t keep anyone on who’s not doing a good job or not treating customers well. They’ve earned my business time and again.
Pretty much every Mavis I’ve been to in central New York has been similar, but these guys stand out. Best basic maintenance place in North Utica.
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March 2025 by Trez Veni
Only place id bring my car ✅
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March 2025 by Kelly Heiland
The staff was great !! They were very friendly and answered all my questions. I will definitely be going back and recommending friends and family as well !
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March 2025 by Tammy Ausman
I have visited many times for various purposes and they always get us right in and are very professional. They do excellent work.
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March 2025 by _brisky _
Amazing people, they helped me find my tires and put them in for me asap!
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February 2025 by Sky Killian
Jaime and Mike are always so helpful! Thank goodness for these wonderful employees at Mavis.
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February 2025 by Edna Griselle Cariño
Great Service,Awesome Costumer Service!!!They know what they are doing!!!!
