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March 2024 by Karen Weidner
Excellent, Professional, well managed, and Friendly personality . It is so great you can watch Tarzan and Leave to Beaver I mean that is describing the home feeling quality. LOL great place .
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March 2024 by Linda Wusik
Scheduled a NYS inspection. Was taken in right on time. Very knowledgeable, professional technician. I will definitely return in the future!
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March 2024 by John K
Brad and the mechanic were fantastic. Explained answers to my questions with enthusiasm. Both car lovers and appreciate the business.Click
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March 2024 by M casey
Brad was great and knowledgeable
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March 2024 by Matthew Macrina
Great place to take your vehicle, had work done on truck, honest people.
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March 2024 by Michelle Mitchell
I made an online appointment for an inspection, oil change and wipers, I was given an estimate up front and the work was done in a timely manner.
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February 2024 by Tyler Weakley
I called here at 12pm on a Friday and was able to get right in to patch a tire. Brad at the front desk was very professional and helpful and the repair was done in 30 minutes. Not to mention, I was not charged for the repair. Quick, professional, and convenient service at Monroe! There’s still good people out there believe it or not, I’ll be back if i’m in need!! Thank you!!
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December 2023 by Heather Kelly
Monro in North Utica is very honest and really helpful! I worked with Brad but him and his guys were great! Thank you!
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October 2023 by Julieann Sylvester
Went for an oil change and inspection. Staff was very friendly and thorough. I will recommend them to anyone who asks!!
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October 2023 by jttelop
Fast service, reasonable prices. I Highly recommend.
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October 2023 by Jenni Hungerford
I recently went in for an inspection, and several things ended up being bad enough on my vehicle that they caused a failed inspection. (The tech who was inspecting my vehicle actually brought me out and showed me the bad parts and ensured I understood what was wrong with them, which i very much appreciated.)They, of course, offered to fix these things in order to pass my vehicle, but the cost of the repairs ended up being a bit passed my budget. Upon hearing this, they worked with me in order to find a solution to fit my budget. In the end they came up with a fix for one of the parts, that I'm sure caused them quite a bit of excess trouble, so that I wouldn't need to be charged for the complete replacement of the part.I feel that they may be a bit on the pricier side compared to some mechanics, but they are also quite knowledgeable and kind, which I feel makes up for it. Many places that I've been in the past I feel would not have gone to the lengths that they did here.
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September 2023 by Alex
This guy help me change one tire and didn’t change me and very fast service to very nice guy’s and good service ??
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September 2023 by Aspen Moriarty
I was in a pinch with a bolt in my tire passing through town. Service here was fast and easy. The guys that work there were super friendly and kind. I highly recommend this place for auto and tire repair! Thank you again!
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August 2023 by Jungle Twiggy
I was in a pinch with a bolt in my tire passing through town. Service here was fast and easy. The guys that work there were super friendly and kind. I highly recommend this place for auto and tire repair! Thank you again!
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July 2023 by Josey Krause
Outstanding service! They will get all my business from now on. Thank you.
