Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics is a reliable and convenient option for various medical testing services. The locations are clean, well-lit, and maintained, offering a comfortable environment for patients. The staff is described as friendly, courteous, and discreet, providing a positive overall experience. The phlebotomists, or those who draw blood, are praised for their expertise and ability to make the process quick and painless. Many patients note that they no longer have a fear of getting their blood drawn after visiting this facility. The check-in process is efficient, and wait times are typically short, with some patients reporting being in and out in as little as 15 minutes. However, a few reviews mention that the staff can lack empathy, especially for those with a fear of needles or blood draws. One patient had a particularly negative experience, stating that the staff was about to turn them away and that the phlebotomist was not calming or accommodating. Overall, Quest Diagnostics is described as a reliable and convenient option for various medical tests, with friendly staff and a clean, well-maintained environment. Patients generally have a positive experience, though a few note the need for more empathy from the staff when dealing with those who have anxiety about the testing process.

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