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January 2024 by Tiffany Taylor
My husband and I couldn’t be happier with the body work done by quality on our 23 Durango. From the very beginning, the girls in the office were great and handled all paper work with the insurance company. The body work was excellent, everything lines up nicely, all OEM parts. Not only was the work excellent but I got my car back completely detailed inside and out. Show room quality. Highly recommend!! We are extremely happy over all. Exceptional work!
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January 2024 by Anthony Alvarez
Horrible service and unfair practices of business had a truck break down, tow guy came out didn't tow or bring anything needed nor requested and charged $758 for absolutely nothing truck just needed fuel tow guy hooked truck and unhooked truck did not move an inch and we were charged that disgrace tow guy was very nasty as well beware!!!!
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September 2023 by Linda Muller
Honest, reliable, experienced, fantastic work. If you want your repair done right the first time use Quality Auto Body. Michael and Johnny are the best.
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September 2023 by A B
The owner of this business, Mike, is rude and does not have any people skills. I cannot attest to the quality of their work, but I went in there for a price for a tow. He quoted me a price twice of what it should cost (and, in fact, what I ultimately paid from a competitor), and when I said it "seemed rather high" he walked away from me. So aside from rude, I will also say overpriced.
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July 2023 by Adrian
It's too much car and they don't do leisure, it's plans or anything. I asked them to leave the car somewhere else and they refused. They take advantage of the need and a very bad experience with them. They think we're rich and we're not because of them. every time from bad to worse I hope that sometime they go through the same needs and know how it feels in conclusion I do not recommend this business they are too high prices and poor quality of work
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July 2023 by Stephen Smith
My truck looked like new when I picked it . Besides the body work that was suppose to be done they went beyond by buffing my dull headlights cleaned the inside of the truck I was impressed
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July 2023 by Tammy Stewart
I had a flat tire on the Thruway. On our way to Legoland. The kids were devastated. This guy showed up told all the kids that they were going to be OK. He was going to get them to Legoland talk to them the whole time he was fixing the tire. Literally went above and beyond. I cannot say thank you enough.
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May 2023 by yarenis marin
I had to get my car towed. They charged me almost $2,000!!!!! Theyre prices are unreasonable. The owner was rude and arrogant. They are racist and scammers!
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April 2023 by J Baron
Highly recommended!! I had the unfortunate experience to have a tag tire blowout today. We were able to get Michael Biggs Jr. to come out and change the tire on the NYS thruway. John showed up within 45 minutes and had the tire changed, and the spare aired up in 25 minutes. Excellent service!! Thanks again, John!!
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December 2022 by Susan Zheng
Literally charged $1500 to tow my car . Charged $100 for tape ?? Like seriously isn’t that $5 at the store , must be some premium tape. Random yard fee and admin fee totaling $400 . SCAMMERS
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November 2022 by Anita Horne
I didnt have allot of damage so i had my car back in 4 days. I got my car back looking better than when i bought it. My car was spotless. Excellent work as always.
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October 2022 by Lindsey B
They were nice until they weren’t. The one owner John is rude and arrogant. Mike was nice until his brother got involved. My car was rushed and I found flaws in their work. They have serious issues with getting constructive criticism. It all started after I found some odd substance on the interior aluminum door trim. To be fair I wasn’t sure what it was because it looked like dried glue on my car. I didn’t see it before bringing it to them. I did not blame them, but simply questioned what it was. John took it upon himself to point out that I was a female and had to “educate me” that it “was rust.” I was and still am fully aware that aluminum develops corrosion, but it looked different than that. I wish I had taken the time to educate him that aluminum does not rust, but what do I know being a female with a minor in chemistry? Haha! I came to terms that it was most likely due to age and the fact we live in the northeast. The other issue found was the moldings that were clearly removed to paint the car were not properly replaced. I presented my concerns in a polite calm manner and ended up getting verbally assaulted by John. John literally screamed at me and continued to call me names after I asked him multiple times to stop yelling at me in a calm manner.I gave two stars because they did replace a light bulb and gave me touch up paint that I did not ask them to do. I was originally really happy with my car, but when I took a closer look I found areas in which they obviously rushed. I completely understand that every industry is completely overwhelmed and behind, but there’s no excuses for lack of professionalism and rudeness. I’ve never in my life have been verbally assaulted in such a way by any business and with any transaction.Pretty disappointed after reading all the positive reviews. Perhaps the COVID era got the best of this business and broke them or my car was unfortunately a small percentage of rushed jobs and was not cared for in the same manor as others. Before today, I actually considered bringing my second car to have some touch ups done because their paint is top notch. I wish I could go back and give them a second chance because the shop is super clean and has positive reviews, but John truly ruined that opportunity.
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August 2022 by Thomas Duggan
I had my 1981 corvette painted in a two tone color, ford blue on top of Chevy gray and pinstriped then. There was also three clear coats applied. 40 years later the car looks like they painted it last week!!! No BS no cracks in clear totally beautiful as the day it left there ! I would recommend this body shop to everyone. The reason I chose them was because of the way all of their tow trucks were painted back then. All beautiful!Service: Painting
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June 2022 by Brad Ewing
These guys are the best, they repaired my 2018 Hyundai bumper. They repaired it with all new parts and it looks better than new. Excellent quality and super nice customer service! Thank you Mike and John! I’m so happy to have found you.
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June 2022 by Rich Herman
My car was towed there after an accident. Unfortunately, there was so much damage to the undercarriage that the insurance company opted not to fix it. However, the folks there were very courteous and nice and helped me through the process
