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December 2023 by Beauty Tips & Tea
Excellent service the technician was very professional and Iam so pleased with the service thank you
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December 2023 by Charles Pierce
Unfortunately it was to cold so no work could be done
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December 2023 by Michael Rinaldi
Service tech went to wrong house. Tech was sent back next day rude unhelpfulService: Refrigerator/freezer repair
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December 2023 by Linda Sinofsky
Robert was great. However trying to reschedule the washer appointment when one had been scheduled, then rescheduled by SEARS (only not to show up at all after I ran home from being out running errands) , and being canceled and rescheduled yet again !—then and having problems with PARTS for dryer— the whole experience was a nightmare.(Though in fairness, because the part could not be obtained for my dryer, I was bought out of it.) It left me without my washer and dryer for four weeks. I had to go to the laundromat four different times and spend needless money which was not reimbursed on my warranty.
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December 2023 by Schrod Wilson
Your technician was excellent and explained everything perfectly but I feel that the 8-5 appts should have 4 hr windows so the whole day isn't taken away.
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December 2023 by Chris forst
very knowledgeable and friendly, got the job done quickly and was very organized left without a trace of being there
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December 2023 by Susan Kirkwood
Positive experience and helpful with tips regarding baseboard heating.
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November 2023 by Joan Aiello
Monty is the best technician ever. Can't say enough good things about his professionalism and genuine concern for the customer. His expert diagnosis and experience has always solved the repair of my appliances. Thank you Sears for Monty and thank you Monty for the confidence I have in SearsServices: Refrigerator/freezer repair
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November 2023 by Lisa Tortorelli
Shane was the blessing we needed! 3rd time having someone come and fix our oven and he went above an beyond. Not only did he replace the parts necessary but he also adjusted the air flow - showing his experience and excellence to make sure this is the last service appointment! Thank you Sears and Shane for following thru!Service: Oven repair
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November 2023 by BIANCA BAPTISTE
Technician was friendly. Would be nice to get an estimated time of arrival earlier in the day if they will be arriving close to the end of window. Technician left stating that dryer was working and getting hot. As soon as he left I put in a load of laundry and it made a loud sound and was not drying so I am sure technician left knowing the issue was not fixed and told me it was fixed.Service: Dryer repair
