Walgreens, a well-known pharmacy chain, has received a mix of reviews from its customers. The staff is generally described as courteous, helpful, and knowledgeable, especially the pharmacy team. Customers appreciate the assistance provided, with one customer praising a specific associate, Danielle, for her patience and kindness in resolving an issue with photo enlargements. However, some customers have expressed frustration with the pharmacy's policies, such as the lunch break schedule and the requirement to make appointments for COVID-19 shots. Despite these concerns, the overall sentiment towards Walgreens is positive, with one customer describing it as "the best around," particularly highlighting the male pharmacist. The reviews suggest that Walgreens provides a generally satisfactory experience, with helpful and friendly staff, though some customers may encounter inconveniences related to the pharmacy's operational policies.
Great experience at the store today. Great customer service from Ren and Caitlin. I even did a survey.
May 2024
Called needing information about prescriptions sent in for my son and I was rudely rushed off the phone by pharmacy staff with no answer. Has to call a different store for help.
February 2024
All the people in the pharmacy in Vails Gate are wonderful! They are all very knowledgeable and friendly. They are beyond helpful, especially Jose...he is a gem. Great job is done by all!!!
