-
March 2024 by Timothy Jaycox
Great service.. alway courteous and helpful. I read some reviews that are negative and it comical… the nerve of a business allowing staff to take a lunch break, oh and posting signs indicating they do that and the times, additionally every time you call there is a recording indicating the break time closure! Not to mention, if the website and sign on the door indicate walk ins welcome for Covid shots… why did you call?? Based on my interaction with the staff I’ll just guess that the staff member said if you make a appointment online you ll guarantee no waiting when you come in the life saving vaccine.
-
February 2024 by Theresa G.
All the people in the pharmacy in Vails Gate are wonderful! They are all very knowledgeable and friendly. They are beyond helpful, especially Jose...he is a gem. Great job is done by all!!!
-
February 2024 by Andrea Place
Great customer service
-
February 2024 by Helen Forker
I frequently shop Walgreens Vails Gate have always had knowledge, patient and friendly srrvice from the pharmacy staff no complaints. Would recommend them.
-
February 2024 by Beverley Webley
Mackenzie was a great help I appreciate all her help ?
-
August 2023 by Bevin M.
I was refused my prescription at this Walgreens by one of the pharmacists at this location. I did not get her name, but she was white, a little chubby, and had glasses and some moles on her face. She denied processing my refill for two months even though it was prescribed by my doctor. I even went to another doctor to have it refilled, and she lied and told me that it was being held at a separate pharmacy. I know this because I called the other pharmacy, and they told me it was stocked this whole time at this Walgreens. I found out that Walgreens employees can refuse their own customers prescriptions. This is awful and inhumane. I ended up having to switch pharmacies entirely for this woman's terrible and indecent performance at her own job. I DO NOT RECOMMEND THIS WALGREENS PHARMACY. GO TO HANNAFORD INSTEAD, they are so much more respectful and trustworthy. And whatever you do, avoid the chubby white lady with glasses. Ugh.
-
June 2023 by Banjo P.
Rudest employee at Walgreens 5 corners in Vailsgate New Windsor ! I didn’t get her name but she’s tattooed and has a pierce on her nose .Very rude unbelievable I pick up my wife’s prescription she insisted I was wrong of my wife’s name that she couldn’t find my wife’s prescription ! And she came up with a story that the Dr sent it 2 different Walgreens locations and the first Walgreens billed it already to her insurance and if I want to get it just pay out of pocket she said ! It’s like she was telling a story to a 2 year old boy doesn’tknow anything! She’s giving me a bad energy I couldn’t help myself to give it back to her ! But yea I was wondering how did she get her job there when i came home I discussed it with my wife she was telling me exactly the same she argued with her once as well coz she was very rude. This was happened yesterday 6 /13 /23 and we will never go back to this pharmacy again ??????????
-
April 2023 by Michael F.
I have been patronizing the pharmacy for years and am very satisfied with their service. The staff is very helpful and always willing to answer questions
-
March 2023 by Rafael H.
I asked for customer Sevice the man at the register told me he would be right and complete ignore me and continue to help other customers
-
November 2022 by Dave Hayes
Absolutely the worst Walgreens location. The rudest employees, don't trust this location, they will steal your personal info, the cashier's can not be trusted here.
-
October 2022 by Mankynd Wilson
I get my scripts filled and in out. They quick.
-
July 2022 by James George
Ordered two photo enlargements online. When I picked them up, the pics were screwed up. Walgreens associate DANIELLE took the time to redo them for me, helping me navigate their photo machine with my uncooperative phone.I grew impatient and frustrated; DANIELLE was patient and kind. She even refunded what I paid for the pics that got screwed up...though it may have been my fault to begin with...Nicely done!
-
March 2022 by Gretchen Irmiger-Pothier
Staff not friendly. No greeting. No thank you. No eye contact. Literally just scanned my items, stood staring off into space while my card processed, then shoved my bag across the counter and walked away.
-
February 2022 by Christian Hughes
The best around, especially the male pharmacist. If you got the cops called on you for being crazy, that's on you?♂️
-
January 2022 by Nicholas R.
The manager is unbelievable rude. I went in at 7:55am and he aggressively approached me. He must have been having a bad day because I got 'I'm crazy' vibes from the guy. I literally thought he was trying to be funny at first. He wasn't. Don't ever shop here, but if you do, don't show up 5 minutes before they open. If you see a 6 ft tall, 40ish bald guy with glasses, run. I think he is trying to get some kind of negative reaction from someone. He looked like someone looks pre mental breakdown. This is not a joke. I felt very uncomfortable and borderline threatened.