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May 2025 by Donald Chittenden
The post office has a serious problem delivering mail. They are looking to raise service. That is a joke. At bassist 🤡🤡🤡🤡🤡🤡🤡
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April 2025 by Dylan Keenan
Since staffing changes in November this office has really gone down hill. Mail delivery times are inconsistent and multiple times I have gone 4+ days without mail and have had to go to the office to pick it up. The carriers routinely use my driveway as a turnaround, drive up my 3 car length driveway to deliver a package under 10 pounds, leave packages directly in front of the door so I can't open it, or cream packages slightly too big for the mailbox into the box so that they get bent. I have called and spoken to the post master multiple times and she only gives excuses about the poor performance. She has even said that carriers are allowed to drive in driveways since it is a rural route. I told her that we are not rural. My neighborhood has appx 100 houses, we are connected to village water and sewer, and can walk on sidewalks directly to the office 1 mile away. On top of this, I have had packages marked for delivery and at the Valatie post office, only to have them out back on a truck to a processing center just to have them actually delivered days and up to a week later. And at least once a month I have to redeliver mail and packages for my neighbors that they leave at my house. Luckily I've never had packages go completely missing, but how much mail have I not received because it was given to the wrong address? The staff that work in the office are also incredibly rude and talk to you like you're slime for even thinking of using their services. This place is a mess and will only start to get better when the post master is replaced.
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January 2025 by Julie Ortiz
They put our mail in any mailbox they want not in the box that not only has our address but our name on it as well
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June 2024 by Cameron White
My mail is only ever delivered on time once in a blue moon. And when I get packages there it takes an extra week for them to “find them” after I’ve been notified that it’s been delivered.
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May 2023 by Christopher Johnson
Employees are knowledgeable and fast.
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December 2019 by Albert Farley
only complaint I have is the mail comes too fast sometimes
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November 2019 by Summer Reinoehl
I did not get good costumer service by Pam the last time I was there. I asked her very nicely if she could open my lockbox for me because I forgot my key. She made a big deal about it and said I did this all the time (forgetting my lock box key which I only did one other time) she did not have the comman curtsy to just open my lock box for me which would have taken 30 seconds. I finally gave up and walked out WITHOUT my mail. I just makes me upset because I run a buisness myself and I would never do that to a customer
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September 2019 by Valley Pickett
I had to renew my passport for an unexpected international trip while on a visit to the area. I was able to have my photo taken here which made this s one step process. Though that made the task very convenient it was the postal staff member that made it a pleasurable experience.
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September 2019 by V Pickett
I had to renew my passport for an unexpected international trip while on a visit to the area. I was able to have my photo taken here which made this s one step process. Though that made the task very convenient it was the postal staff member that made it a pleasurable experience.
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January 2019 by Anne Musso
Extremely efficient, knowledgeable, professional, helpful and pleasant personnel. A dependable and trusted asset to this community.
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September 2018 by DaNON Flasher
Less than 8 mins and out the door again....sweet
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June 2018 by john p
The staff is always professional, courteous, and accommodating. They make the effort to know their clientele and their needs. In short, they're great! What more to ask of one's local post office?
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December 2017 by Kirk St. John
Less than 8 mins and out the door again....sweet
