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November 2023 by Manuel Rivera
Excellent emergency service for a Boiler Leak! Evett did a great job finding a technician within 24 hours and was excellent in following up with us until they arrived. Carlos, the technician, was extremely professional, on time, and communicated with us prior to his arrival. I would highly recommend this team for Boiler Service and am extremely grateful for the responsiveness in fixing our leak issue.
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November 2023 by Sean Cooper
On time, hard workers, on budget, and incredibly polite!Ian, Odin, and Richard came and replaced, what I suspect was an old converted coal furnace in our basement that had long outlived its useful days. They had to work exceedingly hard to remove this monstrosity due to its age, bulk, and the fact we do not have outdoor access via our basement. They had to cut it up into pieces and bring it out bit by bit. These gentlemen are phenomenal and I cannot speak more highly of them. Truly fantastic work and with a baby on the way they have given us HUGE piece of mind now that we can properly heat our house! Cannot speak more highly of them!
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November 2023 by Josh Fink
Tom is one of the best when it comes to working with our HVAC system. He’s able to quickly figure out any issues, and most importantly is able to quickly and efficiently resolve them! He is on time, courteous, kind, and has incredible insight into the inner mechanics of the systems. Unlike many professionals these days, Tom actually will call to let us know his ETA!! When Tom shows you can have 100% confidence that everything will be working perfectly when he leaves.Services: HVAC system maintenance
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October 2023 by Allison Wolfson
Orrett was helpful, knowledgeable and very pleasant to work with. He replaced our toilet, hot water dispenser and a clogged pipe in the basement. We are long time customers of Aqueduct and are very pleased with their quick and efficient service.
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October 2023 by Ant S
Shopped around for a new system for my house did speak with Derek OMG!! Felt like I knew the guy since high school, very approachable and answered my calls after 7:30 pm with questions my wife and I had about the options for the new hvac system and each time he answered and didn’t mind multiple questions or back to back calls . He gave us the absolute best price and for in my opinion a better quality set up . A few logistical issues came up but was rectified and I am pleased with the service thus far … I would recommend anyone looking for HVAC contact Derek .
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October 2023 by Debra Zucker
BEWARE!!! My husband knew the part that was needed for our toilet tank that was not flushing he just didn't know how to do the work himself. This plumber barely spends 5 min. , tells my husband it would cost $700 toREBUILD the tank. Are you kidding!!! We can buy 2 toilets on a sale for less. When we said that was to much and wanted to know why he just stormed out. We paid a a handy man $50 to purchase the part needed from a plumbing supply and we gave him $120 for the labor that took 20 minutes to install and it was back and running. THIS PLACE IS A RIP-OFF.
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September 2023 by Steven C.
I recently had a kitchen faucet repaired. Orrett came out and did a great job! He was prompt, knowledgable, courteous, and competent. Will definitely use Aqueduct for my future plumbing needs!
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September 2023 by Daisy Kissilenko
Manny provided us with excellent service. He is a top-notch professional. Installed Navien combi system. Very responsive. You could see that he loves what he is doing. We are very pleased with the installation.
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August 2023 by Doug Reside
We arrived home from a vacation to find our water heater had burst. Manny responded right away on a Saturday night at about 9pm to help us drain a water heater that had burst. He was there the next day (Sunday) with a replacement water heater. Throughout the process he was helpful, patient, and empathetic. Aqueduct helped us through a difficult experience with efficiency and kindness.
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August 2023 by Taleen Bolbolian-Roach
Great experience using Aqueduct Services for the first time! Bob took his time to explain things, check on our entire HVAC system and make recommendations about different repairs/upgrades. As first time home owners, he treated us with respect and left us with a bill we could manage to work with. We’ve signed up for their member plan, and look forward to working with them again for routine services and more! Thank you!
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August 2023 by king
Searching for a good and affordable company to use for replacing my dying water heater, I came across Aqueduct Services who gave me a free quote.They sent me a technician Orrett who was very knowledgeable, courteous and professional.They will have my business going forward.
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August 2023 by Janice Paganelli
Aqueduct Plumbing was quick to respond having someone at my house the very next day. The Aqueduct Service person, Orrett, was prompt, friendly, explained what he was doing so I understood what repairs needed to be done, and cleaned up when the job was complete. Excellent service. Would highly recommend.Services: Faucet repair
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August 2023 by Dane Fischer
Our AC unit decided to go on strike mid summer! Fortunately Aqueduct saved us from inevitably combusting. Jokes aside…it was a sound experience from start to finish. I called the day my AC stopped working and managed to secure an appointment that very same day. Bobby the AC technician was extremely knowledgeable and most importantly, informative.He answered any and all questions. Went above and beyond in educating me on my system and things I could do in the future to help with efficiency. He fixed the issue same day and we were up and running and feeling cooooool once again.Highly recommend them.Thanks Aqueduct.Service: A/C system repair
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July 2023 by Karen Ma
Manny and Mike are absolutely wonderful. We needed to have our water tank replaced. They were professional, kind, and patient in answering our many, many questions. After giving us a reasonable quote, they returned in 2 days and got the job done faster than they originally estimated. They were pleasant, very knowledgeable, and took the time to explain everything to us, which we tremendously appreciated. I would give them 10 stars if I could. Will absolutely use them again.Service: Water tank installation
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July 2023 by Mary Griffin
We’ve been working with Aqueduct for a few years and have had positive experiences. We most recently worked with Damien for our central air system and couldn’t be happier with his service. He is very professional and courteous. He takes the time to answer any and all questions and makes sure his work is perfect.Service: HVAC system maintenance
