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December 2023 by Cinnamon B.
Horrible customer service. I should have read the reviews before ordering on Amazon. They sent me a flash unit that was missing the battery and manual so, obviously, the box had been previously opened. I sent back my order (they approved the return). It's been a week since they received my return but still no refund. They're not answering their phones now. I'm escalating with Amazon, but they've not been helpful either. I will have to escalate this to the state Attorney General's office.
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October 2023 by charles Starnes
Absolute terrible customer service. Will never buy from this company again and I strongly urge anyone considering not to. Their customer service rep, Cathy was a nightmare to work with. It takes months to get a refund for your return, and several days if not weeks to get a response.
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February 2022 by Stacey Yarsulik
They fail to respond to emails, phone calls and messages.
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March 2021 by Damaris Thomas
Love this place. Usually has what I want. I wish they would become more of a staple
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March 2021 by Mobile Heads
Complete joke of a business. They will tell you one thing and do something completely different all to make a profit. They will charge you for overnight shipping, then ship your order ups ground if you are in the Tristate area and make a profit off of the shipping you paid. They will make a sale knowing the item isn’t in and then go shopping around for the item after they already took your money. Totally unethical business practices. DO NOT SHOP HERE!
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January 2021 by Ckeanna M.
I ordered online and the shipping was super fast! They are friendly and informative on the phone and their customer service was on point. I've also visited the store and it is very clean and well organized. Very helpful staff. I highly recommend visiting the store if you are able. Will absolutely do business with them again!
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November 2019 by Bill Hans
Great store
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October 2019 by Do Hung
They accepted my offer and charge money then they cancel with reason that they accepted by mistake.
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July 2019 by Jeru. Altidor
Sign on the door states... Store Hours 10am - 6pm. So how is it, I'm crossing the street at 5:40pm & see the lights shut off?? & Not even a sign on the door apologizing for closing early?? Okay.
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July 2019 by CHRIS GALTIER
I purchased a handgun laser from these people on eBay and it came looking used and broken. I have reached out to them several times for them to ignore half of my messages and send me straight to the manufacturer for repair/replacement. Now they won't answer my messages at all. The customer service is a joke and I highly recommend stay away from these people if you need anything. Find someone who cares about their customers and are willing to help anyway they can. $230.00 down the drain
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March 2019 by N F
RUDE MISS LEADING ADVERTISING. GUY LEARN YOUR MANNERS!
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March 2019 by Steed Wells
Love buying my camera accessories from 17thbstreet photo. They will find what you're looking for and the prices are competitive love this store
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October 2018 by Remo Daut
Very bad experience with this seller! I order a brand new Sony a7III, and they send me an open box camera with missing charger! I returned it and now they hold my money still!
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August 2018 by Carel VDL
Had a good experience
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July 2018 by Terry B.
I purchased a rifle scope from 17th Street Photo and I am 100% satisfied with every bit of the transaction. They shipped the same day that I paid and the scope arrived in 2 days and was very well packaged. I would certainly do business with this shop again if the opportunity arises. This was a better transaction than even Amazon Prime could have done!