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March 2024 by SH
I only go here for primary if it’s the last resort, otherwise most of the Dr’s I encountered are rude, inexperienced, or lack knowledge. Must be D grade Dr’s. Find a job you enjoy, and are actually good at.
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March 2024 by Shavon Alleyne
If I could give this place 0 I would. All these rules and stipulations over appointment and appointment times and they waste your time… nobody follows up or keeps you updated. They don’t care if you have work or any other engagements. Staff could care less and DR just say take it up with outfront when you express the inconvenience. This will be my last time ever conducting business with them because I deserve better treatment. There is no way ppl should be in this building over 2 hrs for a simple general check up especially if I turn up the 15 before appointment and prepared as asked.
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January 2024 by Barbarella Sheils
I love my doctor, but ACPNY has declined after 2020 it is nearly impossible to get a lab appointment.
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November 2023 by Leah Digmi
don’t bring your child to Dr. Waterman he’s a horrible pediatrician and Very unprofessional
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October 2023 by Marie Thompson
I called Advantage Care on Friday, October 6, 2023 to confirm Urgent Care hours for Saturday, October 7, 2023. I was told the hours were 2pm-6pm. Upon my arrival at 1:55pm I get on the elevator to the 2nd floor to find a dark waiting area! The security guard told me they were open from 9am-1pm! Advantage Care you need to provide accurate hours for your Urgent Care! I found exceptional service at another Urgent Care at Northwell. You have lost a patient.
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October 2023 by Kam Steele
I have been a client of this location since 2015. It’s in a good location, easy to get to. It’s always been a pleasurable experience when visiting my doctors or doing Lab work. The receptionists are cordial, and very helpful, but most of all my Primary Care Physician is wonderful as well as my Cardiologist and I was referred to the Optometrist and she was excellent as well. The majority of times I have visited the waiting times to get called into the Doctors office were quick, usually within 5-10 minutes. Occasionally it was busy and I waited a little longer but nothing astronomical. Overall I am very satisfied with the service I receive at this location.
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September 2023 by Ryan Dewnarayan
Horrible practice, they are only driven by how much they can bill your insurance. Took 1 week to respond to a question following an ER visit, to only want to make an appointment just to give me a referral to a pulmonologist, when i had already seen the Dr. 3 weeks prior. Fully aware of my respiratory issues, refused to give a referral without me physically walking in for 5 minutes….so they can bill insurance unnecessarily.
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September 2023 by Kirsten Jane
I have been coming back to this facility for years and I feel like I still won't go anywhere else. The front desk in the 2nd floor specially Ms. Cheryl Smith is very accommodating and kind. She talks in soft manner and friendly way which makes me feel more comfortable with my visit today. Shoutout to Dr. Aquino for being so kind to me as well and through the years I know I can always rely on him with regards to medical matters.
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June 2023 by Rosa Mizhquiri
Worst place they told me only one patient before me I arrived at 120 appt for 130. 330pm I asked wats going on. Receptionist said they are just cleaning the room. 20 min later another receptionist says she's in with a patient. 1 more hour. So ridiculous a 130pm leaving at 4 without being seen!
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June 2023 by Adrian Quintuna
Worst place they told me only one patient before me I arrived at 120 appt for 130. 330pm I asked wats going on. Receptionist said they are just cleaning the room. 20 min later another receptionist says she's in with a patient. 1 more hour. So ridiculous a 130pm leaving at 4 without being seen!
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May 2023 by QZNY 147
Imagine being called and asked to come in at an earlier appointment, and once i arrived, everyone is acting clueless about my arrival. Their service is horrible
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May 2023 by Chet Prashad
This is a huge facility. Check in at the front desk might be a little wait and check out too. Most of the receptionist are very nice caring and attentive. Dr. Abeleva is amazing caring and funny.
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May 2023 by MadePure love
FREE FAR ROCKAWAY LOCATION BRING IT BACK AND SHUT THIS BUILDING DOWN ASAP , LIKE HOW ARE YALL STILL OPEN FOR BUSINESS AT THIS LOCATION AND CAMBRIA SHUT IT DOWN BRING BACK FAR ROCKAWAY THANK YOU
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January 2023 by Martina Gonzalez
Horrible experience both times I been to this place, tonight January 9th 2023 I came in after my husband was ill, the front security was unprofessional and announced to the entire waiting room the purpose of our visit.Major Hippa violation, which made us uncomfortable nevertheless we waited in the waiting room 3 hours to be seen.The doctor despite my fever and high blood pressure did not prescribed medicine for myself but rerouted me to the ER, and he prescribed my husband medicine without any order to take.When we reached the pharmacy to obtain his prescription we had to go back to this facility and wait an additional 40 mins and the anther hour in the pharmacy.Last time I visit this place.
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January 2023 by A Annette
By far one of the worst experiences I've had with a doctor's office. Staff is very rude and unprofessional. I've been to other ACPNY offices and haven't encountered this level of incompetence. Do yourself a favor and go elsewhere.
